Care Coordinator

Job Description

Job Description

Our client is seeking a Full-time Care Coordinator. The ideal candidate must be highly motivated and have experience in healthcare elective procedure sales in an out-of-pocket (no insurance) medical practice. They are looking for skilled "deal closers" who can overcome objections and challenges from patients and articulate why their practice and procedures are a fantastic fit for them. They are expected to perform sales functions, meet with patients, and guide them in the treatment processes. Following up with patients regularly to build and maintain relationships is a critical function of this medical center role and ensures excellent patient satisfaction. Achieving year-over-year sales growth by increasing gross revenue for the clinics is a must.

Position Details:

• Must be comfortable learning a script.
• Understands the physiology of each treatment offered and explains each treatment as prescribed by the medical provider.
• Presents details for recommended procedures from medical providers.
• Presents a financial breakdown of financing options.
• Achieves and maintains a 50% to 60% baseline conversion ratio with 12-15 consultations per day.
• Performs community outreach and marketing activities for clinic/patient growth.
• Works closely with the marketing department to optimize campaigns.
• Partners with the Medical Providers for optimum results.
• Timely follow-up with leads and prospects to build and maintain professional relationships.
• Achieve year-over-year sales growth and increase gross revenue.

Schedule:

• 5 Days per week, and clinics are located in Superior, Aurora, and Highland Ranch.
• Local applicants are encouraged to apply.

Clinic Hours:

• 8:00 am - 6:00 pm (1 hr. lunch) – Work hours may vary.

Compensation:

• $ 50,000- $ 65,000 per year + Incentive bonus tied to sales performance.
• Must be able to attend a 2-day training class.

Qualifications:

• College degree (Preferred).
• Management experience (Preferred). Customer service: 2 years.
• Medical terminology: 2 years. Computer skills: 2 years.
• Inside/Outside sales: 2 years.
• Minimum of 2 years of experience in a related healthcare industry-based environment and/or elective medical procedures or 5 years as a proven Sales Leader.

Key Skills:

• Interpersonal communication skills and ability to work effectively with the right range of contingencies in a diverse community.
• Ability to interact with staff in a team environment.
• Excellent written and verbal communication skills. Knowledge of clinical operations and procedures.
• Experience with Salesforce is a plus. Knowledge of legal and ethical standards for the delivery of medical care and ability to work both independently and in a team environment.