IN HOME SALES SPECIALIST

In-Home Sales (Leads Provided | On-Call Rotation)

Superior Restoration is looking for a driven, customer-focused In-Home Sales Specialist. This is a full-time, exempt, salaried position with an on-call rotation required (after hours and weekends). We offer an incentivized bonus plan based on sales performance. This vital role serves as the first point of contact for homeowners and businesses facing emergency damage emergencies in water, fire, or mold. As an In-Home Sales Specialist, you will determine the scope of work and provide estimates to homeowners in their times of need. This position requires no cold calling but high sales techniques to complete the "one-visit close" in-home appointments.

This is a consultative sales role with no cold calling. All leads are provided, and you'll work to guide customers through decisions and secure work authorizations during in-home appointments. If you're a solution-oriented sales professional who thrives in a fast-paced environment and values helping people in critical moments, this opportunity is for you.

About Superior Restoration

We specialize in residential and commercial water and fire restoration. Our mission is to serve our clients with efficiency, integrity, and exceptional care while fostering a supportive and rewarding work environment for our team.

Why Join Superior?

• Health Insurance
• Vision, Dental, Short/Long-Term Disability, Life Insurance
• 401k with Sliding Company Match
• Paid Time Off & Holidays
• Competitive Commission Structure
• Company Vehicle + Gas Card
• Company Tablet and Phone

Key Responsibilities

• Respond First: Be the first on-site for residential and commercial restoration calls on a rotating after-hours and weekend schedule.
• On Call Required: We are on a two-week rotation for on-call, which includes after-hours and weekend availability.
• Consult In-Home: Meet with homeowners (qualified leadsno cold calls), assess property damage, and present solutions with empathy and professionalism.
• Drive Sales: Secure signed work authorizations on-site and communicate clearly about the restoration process and next steps.
• Coordinate: Work closely with internal teams and insurance reps to keep projects moving and clients informed.
• Document Thoroughly: Complete inspection notes, job files, and compliance documentation accurately and promptly.

What We're Looking For

• 3+ years of sales experience (restoration, construction, or home services preferred)
• Strong interpersonal, negotiation, and problem-solving skills
• Self-motivated and calm under pressure
• Comfortable using technology for job documentation
• Valid Driver's License and clean driving record
• Weekend and after-hours availability required

Physical Requirements:

• Ability to lift to 50 lbs., bend, kneel, or stand occasionally during job site assessments
• Must be able to wear PPE (gloves, safety glasses, mask, etc.) when needed
• Extensive local travel in San Diego, Inland Empire, Orange County using a company-provided vehicle
• Weekend and after-hours availability required