Office and Administrative Support Workers, All Other LL.U...

Job Description

Job Description

We are looking for a detail-oriented administrative team member to support customer order activities and provide reliable service to both clients and internal teams. This Long-term Contract position focuses on coordinating purchase order processing, checking order details for accuracy, and helping maintain smooth day-to-day support for demand-related operations. The ideal candidate brings strong organizational skills, clear communication, and confidence using Microsoft Office and enterprise systems in an onsite administrative environment.

Responsibilities:

• Process customer purchase orders for aftermarket and original equipment requests, including updates and revised order information.

• Examine incoming orders to confirm pricing, terms, and related documentation align with approved business guidelines.

• Serve as a responsive point of contact for customers and internal departments, helping resolve order questions and support requests efficiently.

• Maintain accurate administrative records and ensure order details are documented clearly to support daily operational needs.

• Coordinate closely with demand and support teams to help keep order workflows organized and on schedule.

• Use Microsoft Office applications and relevant business systems to track information, prepare communications, and manage administrative tasks.

• Identify discrepancies in order data and escalate issues promptly to prevent delays or processing errors.

• Previous experience in administrative support, customer service, or contract administration.
• Proficiency with Microsoft Office applications, including Excel, Word, and Outlook.
• Ability to review purchase orders and verify pricing, terms, and revisions with strong attention to detail.
• Strong communication skills with the ability to work effectively with customers and internal teams.
• Experience handling office-based operational tasks in a structured, detail-oriented environment.
• Familiarity with enterprise systems such as SAP or similar order management platforms is preferred.
• Ability to manage multiple priorities accurately while maintaining consistent service quality.