Manager

Benefits $300 employee referral bonus Free meals on and off the clock (once fully and solely operating a restaurant location) $50 birthday dinner and paid day off for your birthday $3000 potential accumulated yearly bonus based on store’s performance (once fully and solely operating a restaurant location) ?$500 potential bonus for training other MIT team members (once fully and solely operating a restaurant location) Health, dental, vision, accident, critical illness, and life insurance options Employee Assistance Program (free confidential mental, financial, & legal help) Years of Service Bonus - employees are given a bonus once they reach a milestone anniversary Requirements Must be at least 21+ years of age Maintain a valid driver’s license Maintain proof of auto insurance Acceptable driving record ServSafe Certified (once fully and solely operating a restaurant location) Reliable vehicle for going to the bank, picking up product, or delivering occasionally Able to maintain a liquor license and any other required permits Minimum of five years’ experience in restaurant operations, 1 year of store management experience preferred; or equivalent combination of education and experience. Systems & Software – proficient level knowledge of Google Workspace. Essential Duties & Responsibilities Customer Drives customer-focused culture by serving as a role model in resolving serious customer issues and training team members to meet or exceed customer service standards. Verifies food quality is at the highest standard that is received by vendors and served to the customers. Ensure the workplace is safe to both employees and customers by facilitating safe work behaviors of the team Ensures that food safety standards are met in the store through direct observation as well as follow up on food safety with team members. Respond quickly and respectfully to customer complaints. Make appropriate suggestions to customer’s orders to increase satisfaction People Administer prompt, fair, and consistent corrective action for any and all violations of company policies, standards, and procedures. Setting priorities, managing details, providing recognition, and carrying out effective coaching to team members. Verifying maintenance of equipment, facility, and grounds are being maintained to company standards. Adheres to cash handling and reconciliation procedures in accordance with company policies and procedures. Maintains prescribed opening and closing hours for stores along with following all security measures. Hires, trains, and develops team members within the store. Store’s Performance Responsible for working with the marketing team to ensure initiatives are in place and being implemented to drive sales growth. Analyzes sales, labor, inventory, and controllable on continual basis. Take specific corrective action to meet or achieve margin and sales growth targets. Ensures the store is within compliance of Federal/State/Local requirements. Maintain in contact with the bookkeeper, HR, and operations team. Responsible for all employee scheduling and reporting hours. Ensures the store is organized, maintained, and running efficiently. Maintain sales, food, and labor costs to the expectations set by the company (once fully and solely operating a restaurant location). Following and enforcing recipes to maintain a consistent product and nutritional value. Other Always follow company procedures and standards. Demonstrate excellent teamwork. Conduct all designated staff meetings and training sessions. Attend monthly manager meetings (once fully and solely operating a restaurant location) Physical Requirements Able to reach, bend, stoop and frequently lift up to 50 pounds. Able to be on your feet for extended periods of time. reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions #J-18808-Ljbffr