Telecaller

The Role

We are looking for a proactive and results-oriented Telecaller to join our AstroLokal team. The primary responsibility of this role is to identify, engage, onboard, and support astrologers onto the AstroLokal platform. The ideal candidate should possess strong communication skills, a persuasive approach, and the ability to build relationships with potential astrologers.

We ship fast. We learn fast. We build for Bharat.

We are backed by leading global and domestic investors including Y Combinator, Sony, Global Brain, India Quotient, and 3one4 Capital

AstroLokal is a rapidly growing astrology platform that connects users with experienced astrologers through chat, audio, and consultation services. We are building a trusted ecosystem where astrologers can grow their practice while helping users receive guidance in their preferred language.

Key Responsibilities :

• Make outbound calls to astrologers and astrology practitioners to introduce AstroLokal and its services.
• Explain platform benefits, earning opportunities, and onboarding processes.
• Convert interested astrologers into active platform partners.
• Guide astrologers through registration, profile creation, verification, and onboarding procedures.
• Follow up with leads generated through sourcing and marketing campaigns.
• Maintain accurate records of calls, follow-ups, and onboarding status in CRM systems.
• Achieve daily, weekly, and monthly onboarding targets.
• Resolve basic queries and provide support throughout the onboarding journey.
• Coordinate with internal teams to ensure smooth activation of astrologer profiles.
• Monitor onboarding quality and ensure compliance with platform guidelines.

Requirements

• Bachelor's degree in any discipline.
• Proven experience in Telecalling, Telesales, Customer Support, Business Development, or Onboarding roles.
• Excellent verbal communication skills in Bengali and English (Must be fluent in read, write & speak)
  Strong persuasion, negotiation, and relationship-building abilities.
• Comfortable handling objections and follow-ups.
• Basic knowledge of CRM tools, MS Excel, and computer operations.
• Ability to work independently in a target-driven environment.
• Prior experience in astrology, consultation platforms, creator onboarding, or service partner acquisition will be an added advantage

Preferred Skills :

• Lead conversion and onboarding experience.
• Customer-centric approach.
• Strong follow-up and communication skills.
• Ability to multitask and manage onboarding pipelines efficiently.
• Positive attitude and willingness to learn.

Why Join Us?

• Work from the comfort of your home.
• Opportunity to be part of a fast-growing consumer internet startup.
• Dynamic and collaborative work environment.
• Career growth opportunities in operations and business functions.
• Performance-driven rewards and incentives.