Dock Supervisor

Dock Supervisor

The Dock Supervisor works closely with the FC Assistant Manager to coordinate, facilitate, and oversee warehouse daily assignments and ongoing projects by directing the activities of warehouse personnel and taking the lead in performing loading/unloading, product stocking, and product picking duties. The Dock Supervisor utilizes available resources such as manpower and equipment to move freight in the safest and most cost effective manner to meet or exceed customer expectations, FC goals, and company standards.

Duties and Responsibilities:

• Passcode & Key Holder
• Leader on the floor and example to all associates in conduct, work ethic, respect, and overall knowledge of operations
• Assigns, directs and supervises FT and Temp warehouse employees in his/her department to daily tasks and ongoing projects with an eye on production, safety, organization (consolidation, neatness, and aging rotation), loading/unloading standards, and product handling
• Understands and is able to perform ILS system functions for their department
• Understands and is able to operate RF Scanner functions for warehouse
• Operates PIT's: picks, stages, and/or put away as needed
• Signs BOLS, seals outbound loads, releases drivers as needed
• Complete daily inspection as requested
• Perform monthly fire extinguisher inspection as requested
• Participates in the evaluation process of temporary associates for hiring potential
• Knowledge of and maintain compliance with Aaron's Safety Rules Training is provided
• Assist with Associate Orientation and Training: General warehouse procedures, Safety, and PIT Certifications
• Collaborate with Inventory Control for item location, consolidation and issue resolution
• Gathers and checks all shipping paperwork for errors; such as lane assignments keyed incorrectly, order assigned to the wrong driver, stops listed correctly, etc.
• Ability to create loads and route drivers. This will require the supervisor to know and understand "cubing a trailer"
• Additional duties as needed including but not limited to filling in for an Assistant Manager in their absence
• Supervise and observe the loading of trucks to determine conformance to loading patterns to prevent damage to freight during transit and that the safe operation of the truck will not be jeopardized

Required Education, Experience, and Certifications:

• High School graduate or equivalent
• Associates' Degree or equivalent experience preferred in transportation, business or related area

Required Skills and Competencies:

• Effective organizational, planning and prioritization skills
• Human relations skills (stress management, conflict resolution, empathy)
• Critical thinking applying safety, compliance, and policy to everyday situations
• Learn and use various computer applications (software)
• Problem solving, adapting and responding to the unexpected
• Effective verbal, written and interpersonal communication skills
• Leadership and supervisory skills (motivation, direction, accountability)
• Ability to work with and take direction from managerial personnel
• Must be flexible, willing to work any schedule, including weekends and holidays, in all types of weather

Physical Requirements:

• Hearing/Speaking: Effective communication with associates, supervisors/managers, and customers as required
• Bending/Stooping: Frequently (activity or condition exists from 1/3 to 2/3 of time)
• Climbing: Frequently (activity or condition exists from 1/3 to 2/3 of time)
• Lifting: Frequently (activity or condition exists from 1/3 to 2/3 of time)
• Lifting Weight: Ability to lift up to 40 lbs independently and greater than 40 lbs with assistance
• Pushing/Pulling: Frequently (activity or condition exists from 1/3 to 2/3 of time)
• Sitting: Occasionally (activity or condition exists up to 1/3 of time)
• Standing: Frequently (activity or condition exists from 1/3 to 2/3 of time)
• Walking: Frequently (activity or condition exists from 1/3 to 2/3 of time)

Working Conditions:

Retail/Warehouse Environment Exposure to varying temperatures and may include working inside and outside in heat/cold. May encounter sounds/noises of varying levels.

Aaron's Total Rewards:

• Paid time off, including vacation days, sick days, and holidays
• Medical, dental and vision insurance
• 401(k) plan with contribution matching