On-Site Director of Customer Service & Call Center
Ultimate Staffing Services
Ultimate Staffing Services in Newton, MA, seeks a Director of Customer Service to lead the call center operations supporting equipment accounts. This on-site role oversees customer service representatives and dispatch coordinators, driving performance, triage, and first-contact resolution for property managers, residents, and commercial clients. The Director will be strategic and hands-on, building structured processes while enhancing daily operations. #J-18808-Ljbffr Ultimate Staffing Services
$114.6k - $171.9k
...a portfolio of benefits and services, including dental, vision, disability... ...life brighter for our customers, partners and communities.... ...: The Customer Service Director ensures that all specialty markets... ...Director achieves superior call center performance with respect to...SuggestedTemporary workWork at officeLocal areaFlexible hours2 days per week- Sun Life U.S. is seeking a Customer Service Director to lead specialty markets servicing, optimize resources through co-sourcing, and manage... ...requires extensive leadership experience in health-care-related call centers, strong program management skills, and a commitment to...Suggested
$155.6k - $203.3k
...AvangridJob SummaryThe Sr. Manager, Customer Service Technology is responsible for... ...Systems (CIS), IVR/contact center platforms or CCaaS, digital... ...Technology role reports into Director - IT Applications.Key... ...advisor to Customer Service, Call Center, Billing, and Digital...SuggestedContract workWork at officeLocal area$64.7k - $97.1k
...a portfolio of benefits and services, including dental, vision, disability... ...making life brighter for our customers, partners and communities.... ...and strategic contact center functions, ensuring effective... ...improvement in quality, accuracy, call routing, knowledge management...SuggestedWork at officeFlexible hours$100k - $120k
Director, Customer Service Direct Hire Newton, MA (JN -072026-427250) West Newton, Massachusetts Salary:... ...8:00am- 5:00pm Monday- Friday Fully on site Pay Range: $100,000 - $120,000 Job Description: Lead the company’s call center operations supporting equipment accounts...SuggestedMonday to Friday- ...Description IVI RMA is seeking a full-time Call Center Coordinator to join our growing team!... ...telephone and/or portal consistent with service and quality standards. Provide... ...required information. Update existing customer information as needed. Perform other...Full timeImmediate startFlexible hours
- ...who is responsible for selling products and providing superb customer service within a retail setting. We interact with customers daily,... ...communication skills. At least one year of demonstrating superb call center, restaurant, or retail customer service experience...Weekly pay
$100k - $105k
...Ecommerce Customer Service Manager At ASICS, our Sound Mind, Sound Body philosophy is more... ...direction on customer experience initiatives, site improvements, marketing campaigns, and... ...of customer service experience in a call center or contact center environment required...Work experience placementWork at officeLocal area- ...a leading provider of employee and government benefits, offering dental, vision, life and health coverage nationwide. The Customer Service Director role focuses on maximizing resources across specialty markets and coordinating with Dental management to meet service goals...
- Sun Life U.S. embraces a hybrid work model balancing in-office collaboration with flexible virtual work. The Customer Service Director will oversee specialty markets, optimize resources across markets, and partner with Dental management to improve loss ratios and service...Work at officeFlexible hours
- DescriptionThe Site Manager will provide overall day to day on-site administrative and technical management of all field related personnel, subcontractors and work activities on a construction project site. These projects will be located in various locations and vary in...Contract workFor contractorsFor subcontractor
$90k - $100k
...pediatric therapy. At Bierman Autism Centers, we're creating a category of... ...looking for an experienced Director of Client Safety to build,... ...in healthcare, pediatric services, behavioral health, ABA, quality... ...systems across multi-site organizations Strong analytical...Full timeTemporary workFlexible hoursShift work- ...Job Description Summary The IT Customer Contact Center Supervisor (CCCS) efforts to deliver standardized... ...with delivering superior customer service in a call center environment. This individual... ...for local travel between SSHS sites. b. Participate in varying schedules...Full timeLocal areaFlexible hours
$80k - $100k
...Overview: We’re looking for a Call Center Supervisor to join our Inside Sales team!... ...interested in our industry leading products and services. With weekly and monthly bonuses... ...supervisors. Deliver exceptional customer service by actively listening to customer...$40 - $45 per hour
...years! Join our hard-working motivated team! Our reputation for customer service and quality workmanship is the best in the industry. About... ...is seeking an experienced and highly motivated Construction Site Supervisor to join our growing Field Operations team. This...For subcontractor$82k - $143.5k
...we strive to better serve our customers, strengthen our impact across... ...everything possible. The Site Logistics Manager - Waltham is... ...reports to the Site Operations Director and is part of the Global... ...accuracy, productivity, and service levels. - Develop and maintain...Full timeWork at officeWorldwideNight shift$25 - $30 per hour
...car wash and retail industry. We are growing rapidly and seeking high-quality Car Wash Site Managers who are true leaders—professionals with a strong background in customer service, operations, and team development. If you’re ready to take ownership, lead with integrity...Hourly payFull timeWork at officeImmediate startFlexible hoursShift work$160k - $182k
...ButcherBox Headquarters) Level: Director Base Salary: $160,000.00... ...is seeking a Director of Customer Support to lead our customer... ...improvement. Ensure service levels, customer satisfaction... ...customer experience, contact center, or customer operations leadership...Temporary workWork at officeLocal area- ...your client’s business challenges and goals Manage Client Services 90‑day planning cadence and planning cycles in support of your... ...background managing operational workstreams and KPIs (call center, customer inquiries etc) for a Client program Proven ability to manage...Remote workFlexible hours
$20.25 - $28.35 per hour
...families. Whether it’s KinderCare Learning Centers, Champions, or Crème de la Crème, we... ...teachers alike to learn and grow, the Site Director role could be for you! Site Directors... ...go hand-in-hand Outstanding customer service skills, strong organizational skills,...Hourly payLocal area- ...deliver projects on time, within budget, and to the required quality and safety standards by managing schedules, budgets, contracts, site operations, and stakeholder communication. Ideal candidate will have both ground up and renovation experience building 40-80 unit...Contract workFor subcontractorWork at office
- ...Advancement Opportunities Competitive Compensation Flexible Schedule Job Summary We are seeking a professional Security Site Supervisor to join our team. In this role, your primary responsibility will be to create a safe and secure environment. You will...Flexible hours
$16 - $35 per hour
...Hilton is seeking a Front Desk Supervisor to oversee front desk operations and ensure guests receive excellent customer service throughout their stay. The Front Desk Supervisor assists with daily front desk operations, supports Front Desk Agents during busy shifts, handles...Hourly payFull timeShift workNight shiftAfternoon shift$112k - $149k
...into a realtime, 3D command and control center. As the world enters an era of strategic... ...Critical-thinker and problem-solver ~ Customer-centered mindset ~ You like to build and... ...to Anduril Industries using a third-party service provider to conduct pre-employment risk,...Full timeWork experience placementImmediate start$28 per hour
...3:30pm (occasional overtime and/or availability needed for Saturdays) Work Location : In-person at one or more sites within the Habitat Boston service area Job Description : As a Site Supervisor, you will have a critical role managing an assigned build site comprised...Hourly payFull timeFor subcontractorMonday to Friday- ...Manager to oversee multiple retail units, driving guest service, food quality, and program development in a fast‑... ...and work with management to ensure a high‑performing, customer‑centered operation. This is an on‑site role with a demanding 50‑hour week and weekend/evening...Weekend workAfternoon shift
$143.2k - $205.86k
...Position Overview The Americas customer service leader owns, standardizes, and continuously improves the end-to-end order management and customer experience, from order capture through order fulfillment, invoicing, cash application, and dispute resolution, for regional...WorldwideFlexible hours$80k
...through regular communication, site visits, and account reviews. Conduct outside sales calls, networking events, and client... ...trends, competitor activity, and customer needs to identify new... .... Deliver exceptional customer service and client retention. Preferred...Contract workWork at officeRelocationNight shift$113k - $150k
...in the life sciences industry. We are looking for a talented EHS Site Manager to join our industry-leading Project Delivery and... ...maintaining compliance with EHS policies and regulations for engineering services, construction projects, and validation/compliance services. You...For contractorsFor subcontractorWork at officeLocal areaNight shift$135k - $165k
...a better world by combining world class services, advisory and technology for our clients.... ...for overseeing the management of assigned sites within the account-owned and/or occupied... ...providing excellent internal and external customer service Knowledge of standard business and...Full timeContract workLocal area
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