Dutch Speaking - Customer Care Agent For Eneco - Work Remote In Greece

at Mercier Consultancy Group Dutch Speaking - Customer Care Agent For Eneco About Mercier Consultancy Group Mercier Consultancy Group is a premier international staffing firm, specializing in connecting top-tier talent with world-class organizations. As a leader in European recruitment and BPO services, we take pride in facilitating life-changing career moves for professionals seeking excellence in their field. Job Overview We are currently seeking a motivated professional for a Dutch Speaking - Customer Care Agent For Eneco position in Greece. This remote opportunity within the dynamic Energy industry allows you to provide high-quality support to Eneco’s Dutch customer base while enjoying the flexibility of working from anywhere in Greece. Key Responsibilities Act as the primary point of contact for Eneco customers, managing inquiries related to energy usage, billing, and contracts. Provide expert advice on sustainable energy solutions and services offered by Eneco. Efficiently resolve customer issues regarding account management, meter readings, and tariff adjustments within the energy sector. Maintain detailed customer records and interactions within the CRM system to ensure high-quality service delivery. Communicate complex energy-related information clearly and empathetically to Dutch-speaking clients. Collaborate with internal teams to improve customer satisfaction and retention strategies. Participate in ongoing training sessions to stay updated on energy market trends and Eneco’s service offerings. Requirements Native or fluent Dutch (spoken and written) is mandatory. Valid EU passport or a valid work permit to work in Greece. Proven experience in customer service, preferably within the utilities or energy sector. Excellent communication and problem-solving skills, with a professional approach to customer support. Ability to work independently in a remote environment while maintaining high performance standards. Basic computer literacy and comfort navigating multiple digital platforms simultaneously. Benefits What We Offer Competitive Monthly Salary Fully Paid Training on Eneco systems and Energy market regulations Health Insurance coverage Monthly Performance Bonus to reward your dedication 2 Extra Salaries Per Year (13th and 14th salary) The opportunity to build your career through one of the top Dutch-speaking jobs in Greece. Life in Greece Choosing one of our available jobs in Greece means embracing a Mediterranean lifestyle characterized by world-renowned sunny weather, historic charm, and a vibrant social scene. Living in Greece offers a unique balance between professional growth and personal relaxation, with endless opportunities to explore islands, ancient architecture, and beautiful coastlines. From the world-class culinary experiences to the welcoming local culture, Greece provides a high quality of life that appeals to international professionals. Join our team for a Dutch Speaking - Customer Care Agent For Eneco position in Greece and enjoy all that Greece has to offer while working remotely for a top-tier energy firm. #J-18808-Ljbffr Employers from Greece