Senior Customer Success Manager - Remote, Growth & Retention
Hire Emerald
- Remote job
Hire Emerald, a fast-growing U.S.-based digital marketing company, is seeking an experienced Senior Customer Success Manager to own key client relationships and drive retention. This fully remote role reports to leadership and emphasizes proactive engagement, strategic conversations, and measurable outcomes. You will lead a high-performing Customer Success team, mentor colleagues, and partner with executives to scale processes as the customer base grows. #J-18808-Ljbffr Hire Emerald
- JD Power in the United States is seeking a Customer Success Manager to act as a trusted advisor for a defined portfolio of automotive... ...software and data products, driving satisfaction, retention, and account growth. You will tailor engagement by tier, lead high-touch...Remote work
$75k - $90k
...Senior Customer Success Manager, Onboarding & Retention Title: Senior Customer Success Manager, Onboarding & Retention... ...Inc. Location: U.S. or Canada (Remote) Job Type: Full-time Compensation... ...Puzzle Financial at a pivotal growth stage where you'll help redefine...Remote workSeniorFull timeFlexible hoursDay shift$98.5k - $210.4k
...Are you a customer success leader who can build a high-performing... ...model focused on retention and growth? Do you excel at... .... Reporting to the Senior Director of Sales,... ...-level relationship management, and customer advocacy... ...may be fully remote within the United States...Remote workFull timeContract workTemporary workLocal area- ...The Fountain Group is seeking a Customer Success Manager for a prominent client. This is a fully remote, 1-year assignment with potential to extend based on performance... ..., monitor performance, and collaborate with growth teams to recommend solutions. #J-18808-LjbffrRemote work
- ...As a Customer Success Manager, you will be responsible for driving customer retention, growth, and long-term value across a portfolio of strategic enterprise accounts. This senior individual contributor role is focused on building trusted relationships with executive...Remote workSeniorFull timeContract work
$78k - $150k
...countries. Our customers, from industry giants... ...journeys by managing, automating, and... ...About the role:The Senior Customer Success Manager (Sr CSM)... ..., and retention at scale across... ...risk, and drive growth. This role operates... ...work. This role is remote, with intentional...Remote workSeniorWork at officeWork from home- ...OpenLoop is looking for a Senior Customer Success Manager (Mid-Market) to join our team remotely. In this role, you will manage... ...measurable outcomes while driving retention and expansion within your book... ...communicate performance, ROI, and growth opportunities, using trend...Remote workSenior
- ...Senior Customer Success Manager This is a high-impact role within Managed IT Services for someone who... ...customer issues Identify whitespace for growth, optimisation and efficiency... ...improvement activities Maintain customer retention and renewals by demonstrating value,...Remote workSenior
- ...Customer Success Manager At NiCE, we don't limit our challenges. We challenge our limits. Always.... ...Design and implement effective customer retention strategies, including regular... ...to the company's market reputation and growth. Work in close synergy with sales and...Remote workSenior
$100k - $117k
...Senior Customer Success Manager Remote Postscript is the AI messaging platform trusted by 20,000+ Shopify... ...drive success for our largest, high-growth customers by ensuring they achieve... ...strategies to ensure customer growth and retention, meeting performance targets....Remote workSeniorFlexible hours- ...get to market faster. Our customers include the largest engineering... ...About the role As a Senior Customer Success Manager , you will lead the post-... ...adoption, long-term retention. You'll partner closely with... ...and expansion. This is a growth-oriented role for someone...Remote workSenior
- ...Senior Customer Success Manager Remote, US What is Amplemarket all about? Amplemarket's premise is that a lot of the playbooks used by B2B sales... ...exceptional customer experience not only drives growth and retention, but also turns customers into enthusiastic champions...Remote workSenior
- ...to more than 7 million customers, making us one of Europe... ...Your mission As a Growth, Engagement & Retention Senior Product Manager , you own Bitpanda’s rewards... ...intuition. You define success metrics, build customer... ...collaboration and remote work, with an additional...Remote workSeniorFull timeInternshipWork at officeWorldwideShift work
$8,000 per month
...Arrangement: Fully Remote Employment... ...in a high-growth, performance-driven... ...central to long-term success. As the... ...high-performing Customer Success function focused on retention, customer experience... ...engaging Senior Customer Success Manager to own key client...Remote workSeniorFull timeLocal area- .... mate. is your AI growth teammate, the eCommerce... ...agentically turns customer intelligence into revenue... ...'re hiring a Sr Brand Success Manager to own our brand relationships... ...a renewal Retention & Growth Own... ...togethers 2x a year Remote-first culture (...Remote workSenior
$81.6k - $120k
About the TeamThe Customer Success Team is part of DoorDash's In-... ...RoleWe are looking for a Senior Customer Success Manager (Senior CSM) to drive strategic partnership, retention, and growth across a portfolio of... ...Jobs Located in NYC or Remote Jobs Associated With Office...Remote workSeniorHourly payWork at officeLocal areaFlexible hours- ...Senior CSM Opportunity We are building the customer intelligence layer for commerce... ...and customer success operations.... ...maintaining our high retention rate while... ...2026 growth targets. Success... ...agency account management, customer success... ...Flexibility: Remote-first culture...Remote workSenior
$135k - $175k
...Senior Customer Success Manager United States Why Weave Exists At Weave, our mission is... ...salary ($135,000 to $175,000) and retention-based variable compensation (OTE... ...within a company entering a growth phase. Flexible remote working with preference for location...Remote workSeniorFlexible hours$125k - $145k
...plan clients, driving growth and expanding our... ...role reports to the Customer Success Director and is open... ..., and drive customer retention Identify and mitigate... ...success, or project management, with preferably 2+ years... ...leave Fully remote work flexibility (within...Remote workSeniorFlexible hours- ...companies, more successful. We believe... ...transformational growth and continuous... ...Enterprises. We are a remote first company... ...This is a senior, revenue owning... ...accountable for retention and growth across... ...with the VP of Customer Experience (who... ...our Account Manager, on a separate...Remote workSeniorHome office
$105k - $135k
...Senior Customer Success Manager Recharge is the subscription platform for the world... ...commerce around customer retention. Known for its... ...customer retention and revenue growth. The Recharge platform leverages... ...Parental Leave Monthly Remote Life and Merchant stipends...Remote workSeniorImmediate startFlexible hoursNight shift- ...Firefly, we're looking for a Senior Customer Success Manager to own the full... ...onboarding through renewal and growth. This is a senior, high-trust... ...The position is fully remote, open for all US locations... ...commercial relationship Own retention and expansion across your...Remote workSenior
- ...Senior Customer Success Manager Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations... ..., you will ensure successful onboarding, retention, and long-term growth. Customer Success Managers serve as advocates for...Remote workSeniorWorldwideFlexible hours
$95k - $110k
...Senior Customer Success Manager At Unite Us, as a Senior Customer Success Manager (Sr. CSM) you... ...responsible for owning customer outcomes, retention, and growth across a portfolio of complex... ...Unite Us. This position is remote, U.S. based. This position may require...Remote workSeniorWork experience placementImmediate startWork from homeFlexible hours- ...Back to Careers Customer Success Remote (West Coast preferred) Senior Customer Success Manager Full-time · Customer Success & Growth Shovels is building the Google for local... ...from Shovels, driving adoption, retention, and expansion within your accounts...Remote workSeniorFull timeFor contractorsLocal area
$110k - $140k
...Senior Customer Success Manager Remote About Us Work a four-day week from anywhere for a company where... ...contribute to long-term success and retention. Overview Wonderlic is always... ...—it's about driving revenue growth through renewals and expansion, while...Remote workSeniorImmediate start$110k - $140k
...Senior Customer Success Manager United States About Northbeam Northbeam is... ...journey, and drive profitable growth. Machine learning has been... ...our journey. We're a remote-friendly company with... ...customer base to improve retention and minimize customer churn...Remote workSeniorWork from homeFlexible hours- Senior Customer Success Manager Location: Boston Seaport: 3 Days onsite, 2 days remote. About Nasuni:Nasuni delivers a unified data platform... ...customer value, adoption, retention, and strategic alignment across... ...role in identifying growth opportunities, mitigating risk...Remote workSeniorFor contractorsWork at officeFlexible hours
- ...Senior Customer Success Manager TigerConnect transforms healthcare with the industry... ...on driving strong client retention, adoption, expansion and... ...utilization, retention, and growth of our products. What... ...Benefits We Offer: Enjoy remote flexibility with teams...Remote workSeniorPrivate practiceWork at officeFlexible hours
- ...Senior Customer Success Manager Senior Customer Success Manager helps new and existing customers derive... ...risk, and creating customer growth opportunities. Operating in a dynamic... ...Here's What You'll Do: Drive retention and growth by acting as a trusted point...Remote workSeniorContract workWorldwide
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