Sales Consultant

Sales Consultant

Position: Sales Consultant

Schedule: Full Time

Location: Louisville, Ky

At Forest Hills Commons we are committed to providing compassionate, high-quality care that enriches the lives of our residents. Our team creates a welcoming environment where residents feel at home, supported, and valued. Join us and make a difference in the lives of seniors every day!

We are seeking a dedicated Sales Consultant (SC). The Sales Consultant is responsible for driving overall occupancy through effective external marketing and strategic sales activities. This role requires a dynamic individual, excellent communication skills, a passion for helping seniors, and a proven track record in successful sales.

Essential Duties:

• Develop and implement external marketing strategies to increase community visibility and build occupancy
• Drive occupancy levels by proactively managing the sales process from lead generation to move-in
• Conduct tours for prospective residents/families, showcasing features and benefits of the community
• Follow up with prospects using various methods to maintain engagement through the sales funnel
• Utilize CRM to track and manage leads, ensuring accurate and up-to-date records
• Stay up to date with industry trends and best practices
• Build and maintain relationships with local referral providers
• Represent the community at local events to promote the community and generate leads
• Coordinate and execute marketing events and open houses to attract prospective residents and their families
• Provide exceptional customer service to prospective residents and their families, and referral providers
• Work closely with the ED and VP of Sales to develop and execute sales and marketing plans
• Participate in weekly sales meetings and prepare/submit requested data
• Create and follow a strategic business plan to achieve optimal occupancy and revenue targets
• Manage sales and follow a sales process through closing
• Create urgency with prospects to increase conversion rates

Education/ Experience Requirements:

• Bachelor's degree in sales, business administration, or related field
• Minimum of (five) 5 years proven sales success, preferably in a senior living, healthcare, or hospitality industry
• Excellent organizational, time-management and computer skills
• Enthusiasm and a positive attitude
• Valid driver's license & car insurance and the ability to regularly drive throughout the territory
• Aggressive sales instinct with the ability to close while maintaining compassion for our customers
• Understand and uphold the policies and procedures established by TCSL
• Work independently, maintain confidentiality and professionalism, and be a positive leader
• Demonstrate practical interpersonal skills as well as sound judgment and good decision-making skills
• Maintain good working relationships with residents and co-workers
• Proficiency in basic computer applications (e.g., Microsoft Office)
• Willingness to perform additional duties as assigned

What We Offer:

• On-Demand Pay so you can access wages you've already earned between paydays. Perfect for unexpected expenses!
• Competitive salary
• 401(k) retirement plan (available to both full-time and part-time employees)
• Opportunities for professional growth and development
• A supportive, inclusive work environment where you can make a meaningful impact
• Comprehensive health, dental, vision, and voluntary benefits for eligible full-time employees
• The opportunity to be part of a growing, vibrant company

Exempt/Non-Exempt - Exempt

Full-Time/Part-Time - Full-Time

Location - Forest Hills Commons

EOE Statement - We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

This position is currently accepting applications.