Sales Associate - Friendship, NY
Crosby's Stores (Reid Stores, Inc.)
Sales Associate
As a Sales Associate, you'll play a key role in delivering outstanding customer experience throughout your shift, as well as maintaining a clean, safe, and welcoming store environment while supporting sales and profitability goals. We're looking for associates who are friendly, reliable, and committed to exceeding customer expectationsevery day, every time.
What You'll Do
Customer Service & Sales
Provide prompt, friendly, and courteous service to every customer
Prepare fresh food and made-to-order items following company recipes and standards
Promote My Crosby's Rewards and assist customers with enrollment and offers
Suggest additional items at checkout to enhance customer experience
Communicate effectively with team members and leadership
Demonstrate company values: Honesty, Trust, Customer Focus, Teamwork, and Accountability
Daily Operations
Follow all company policies, procedures, and food safety standards
Stay up to date on company operations and expectations
Work scheduled shifts and follow dress code guidelines
Report any issues related to sales, pricing, or store operations
Handle customer concerns professionally and escalate when needed
Cash Handling & Financial Responsibilities
Accurately process transactions and refunds
Balance and report register activity at the end of each shift
Report any cash discrepancies over $5.00
Follow proper cash handling and register procedures
Safety & Security
Help monitor inventory and prevent loss
Follow all cash control and store security procedures
Notify management of deliveries and any suspicious activity
Protect company assets at all times
Merchandising & Store Appearance
Keep shelves, coolers, and displays fully stocked and organized
Ensure all items are properly priced
Prepare and maintain coffee, fountain drinks, and other high-demand items
Store Maintenance & Cleanliness
Maintain a clean and safe store environment inside and out
Clean floors, restrooms, food areas, and equipment
Keep parking lots, sidewalks, and fueling areas tidy
Identify and address safety hazards & report maintenance issues promptly
* Benefits *
Career growth opportunities - Whether you're just starting out or looking to develop your career, we'll help you grow.
A culture of teamwork and support - Enjoy working with a close-knit team that celebrates each other's successes.
A chance to make an impact: Be part of a local brand that supports its community.
Benefits that matter:
Company Discounts
Significant Fuel Discounts!
Paid Time Off
401K
Referral Bonus ($250 + a free pizza!)
Company-paid Employee Assistance Program
Requirements
Minimum Qualifications
High School Diploma or equivalent preferred
Preferred age of 18 years or older
Previous experience, preferred
Valid Driver's License, preferred
Proficient in basic math to handle cash transactions, shift reports and vendor check-ins
Ability to clearly assess and validate customer identification
Ability to understand operating instructions for lottery, point of sale systems, and other equipment
Tolerance of exposure to gasoline fumes and cleaning products
Crosby's Stores (Reid Stores, Inc.)$20 per hour
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