Patient Services Associate

Agency Texas A&M University Health Science Center Job Title Patient Services Associate Agency Texas A&M University Health Science Center Department Clinical Affairs Proposed Minimum Salary Commensurate Job Location Dallas, Texas Job Type Staff Job Description Our Commitment Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experiences. Embracing varying opinions and perspectives strengthens our core values which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service. Who we are A part of the Texas A&M University Health Science Center, Texas A&M College of Dentistry in Dallas was founded in 1905 and is a nationally recognized center for oral health sciences education, research, specialized patient care and continuing dental education. As one of the fastest-growing academic health centers in the nation, the Texas A&M University Health Science Center encompasses five colleges and numerous centers and institutes working together to improve health through transformative education, innovative research, and team-based health care delivery. What we want The College of Dentistry is looking for a Patient Services Associate I to serve in the department of Clinical Affairs. We desire an individual who subscribes to and supports our commitment as stated above. The successful applicant will bring an expert level of experience to the position and understand the demands of supporting executives in a fast-paced environment. This person must be professional, enjoy working in a high-volume environment and be able to apply strong organizational skills while being flexible in their daily routine. What you need to know Salary range: $19.56/hour Work Schedule/Location: Located in Dallas, Texas, this is an on-site role with a typical schedule of Monday – Friday 8am to 5pm Qualifications Required Education and Experience High school diploma or equivalent combination of education and experience Two years of related experience in a general office setting Required Knowledge, Skills, and Abilities Knowledge of word processing and spreadsheet applications Knowledge of standard office protocol and the use of standard office equipment Knowledge of the use of a multi-line phone system Preferred Education and Experience Some college credit hours More than two years of related experience in a general office setting Cashier experience Bilingual in a language (Spanish/English) Responsibilities Patient Service Associate - Provides customer service to patients (both scheduling appointments and arriving to appointments) and maintains patient records and statistics in accordance with established procedures. Greets and checks in patients, assisting them with their questions and needs. Verifies patients’ insurance eligibility and benefits and obtains referrals and/or authorizations required for payment. Financial - Collects payments for services and documents payments in electronic medical records. Handles patient’s financial accounts. Balances monies received and creates a report for designated personnel. Treatment Code Data Entry - Assists Clinic Coordinator with entering treatment codes, assists in processing patient refunds and assists in collection of PHI. Why Texas A&M University? We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration. Medical, prescription drug, dental, vision, life and AD&D, flexible spending accounts, and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums 12-15 days of annual paid holidays Up to eight hours of paid sick leaveand at leasteight hours of paid vacationeach month Automatic enrollment in theTeacher Retirement System of Texas Health and Wellness: Free exercise programs and release time Professional Development: All employees have access to freeLinkedIn Learningtraining, webinars, and limited financial support to attend conferences, workshops, and more Educational release time and tuition assistancefor completing a degree while a Texas A&M employee Living Well, a program at Texas A&M that has been built by employees, for employees Equal Opportunity/Veterans/Disability Employer. #J-18808-Ljbffr Texas A&M University