Food Runner

Food Runner

Division: The Union Station Nashville Yards, Autograph Collection

Description: The Food Runner will ensure a smooth dining experience by promptly and accurately delivering meals from the kitchen to Food & Beverage outlets. By maintaining speed, accuracy, and attention to detail, this role supports both guest satisfaction and team efficiency.

HOW YOU'LL SHAPE THE EXPERIENCE & FUTURE

• Monitor incoming orders through the point-of-sale (POS) system.
• Review order details and prepare necessary items for accurate delivery.
• Ensure orders are completed on time, communicating delays to kitchen and restaurant leadership.
• Confirm orders are complete with all required items before leaving the kitchen.
• Transport meals safely and deliver them to designated service areas or "drop zones."
• Retrieve trays, lids, and other equipment from service areas back to the kitchen.
• Assist with guest service, as needed.
• Support the kitchen team in expediting orders, when required.
• Assist with the arrangement and delivery of orders to various outlets, including bars, market, and room service.
• Other duties as assigned.

KEY STRENGTHS FOR SUCCESS

• Strong attention to detail and accuracy in order handling.
• Ability to work quickly and efficiently in a fast-paced environment.
• Team player with strong communication skills.
• Commitment to delivering excellent service and supporting team operations.
• Ability to multitask and remain organized under pressure.

PROFESSIONAL EXPERIENCE

• One year of Food & Beverage experience preferred.

ACADEMIC BACKGROUND

• High School Diploma, GED, or equivalent required.

Benefits

• Medical, dental, and vision (HSA available)
• Company-paid disability & life insurance
• Employee Assistance Program
• Supplemental benefits
• 401(k) with match
• Employee discounts
• Paid vacation & sick time
• Wage: $14/hour plus tips

Position Requirements

• Successful completion of a background check is required prior to employment.

Category: Food & Beverage

Location: Autograph Union Station 245

Full-Time/Part-Time: Full-Time and/or Part-Time

Shift: Various Shifts

Number of Openings: 1

Req Number: FOO-26-00221

EOE Statement: HM Alpha Hotels & Resorts is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. We are committed to providing an environment of mutual respect, the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex (including pregnancy and gender identity), national origin, age (40 or older) disability, genetic information, family or parental status, military service, or any other status protected by the laws or regulations in the locations where we operate. HM Alpha Hotels & Resorts will not tolerate discrimination or harassment based on any of these characteristics.

This position is currently accepting applications.