Catering Host / Server

Customer Experience Professional

Schedule: Monday - Thursday 7am - 3pm Sifted set out to reimagine the office lunch hour, creating a data-driven experience that's designed for destination workplaces. Today, Sifted creates experiential lunch programs for high-growth, culture-centric companies. Brands who want to treat their staff to chef-made, hand-delivered lunches hire Sifted to provide a daily or weekly lunch in their office.

Sifted is hiring a customer experience-minded professional to deliver + serve lunch and manage the on-site experience at our clients' locations. The ideal candidate is interested in pop-up events and values all the elements that contribute to an out-of-this-world event experience. This position requires use of a personal vehicle, a valid drivers' license, and current automobile insurance.

What You'll Be Doing

• Managing the Sifted lunch experience at the client's location and ensuring every staff member is delighted
• Meeting w/ the culinary team at the kitchen to learn the menu, pick up lunch and deliver to the client's office
• Creating an inspired, pop-up vibe in the client's office using branded butcher paper and creativity
• Telling the story of the menu and featured ingredients through branded messaging on the paper
• Collecting feedback including specific metrics and report back to the Community Manager
• Suggesting ways to increase efficiency and improve the experience

Our Ideal Candidate

• Has some food service experience, but not required
• Is detail oriented and looks for ways to have a positive impact on the customer experience
• Loves working fast-paced events and interacting with guests
• Enjoys building the Sifted brand and looks forward to representing it
• Is open to feedback and appreciates opportunities to improve personally and professionally

Perks + Benefits

• Compensation: $25/hr
• 24 hours of PTO per year; paid company holidays
• 401(k) available after six months of employment
• Early access to pay through Earned Wage Access partnership with Branch
• 100% mileage reimbursement
• Free lunch
• Flexible work schedule
• Supportive environment with room to grow + develop

Eligibility: This position must maintain ServSafe Food Handler card (company-paid); candidates must have a personal vehicle with a valid license and active insurance

Work Environment: This is a position based both in a commercial kitchen and on-site in client offices

Physical Requirements: This position requires the ability to lift up to 50 lbs, the ability to stand for long periods of time, and the ability to bend, squat, and reach

This job advertisement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We believe that the diverse backgrounds and perspectives of our employees make us better. We strongly encourage people of color, individuals with disabilities, and lesbian, gay, bisexual, transgender, queer and non-binary candidates to apply.

Employment at Sifted is considered at will, meaning that either the company or the employee may terminate this employment relationship at any time with or without cause or notice.

Offers of employment and continued employment at Sifted are contingent upon successful completion of trust + safety checks including a criminal history check, a motor vehicle record check, identity verification, food safety certification verification, and at least two reference checks.

About Sifted

Jess Legge and Kimberly Lexow were masters of the 9 to 5 - working at a high-growth tech start-up, with one question: "Could the work lunch be better?"

It's an expectation these days that work is hard and fast. But lunch doesn't have to be that way. Imagining an office where employees want to stick around and share a table of inspired food, Legge and Lexow founded Sifted in 2015.

Since then we've delivered millions of meals to Fortune 500s and high-growth startups across the US. When COVID-19 hit, our clients needed a partner to help them manage their new normal. That's when we created our virtual team building experiences. Now as companies fully embrace the future of a flexible workplace, Sifted has become a comprehensive employee experience partner offering both in-office catering services + an extensive portfolio of engaging virtual experiences for distributed teams.

We use 7 core truths as the framework of our employee engagement programs and team culture:

• Good food is powerful
• Simple food is the best food
• We support regular people with big ideas
• We make mistakes and evolve
• We appreciate people's differences
• We seek, listen and implement feedback quickly + enthusiastically
• We are our clients' biggest fans

Sifted kitchens are zero food waste with all food scraps being composted and all leftovers being donated everyday. Since launching our donation program, Sifted has donated over $3M in lunches to those who experience food insecurity in our 6 cities. We believe that as our company grows, so does our responsibility therefore we're constantly looking for ways to improve sustainability and protect our natural resources.