Floating Teller

Floating Teller

Washington Financial Bank
Washington, PA (On-site)

Position Overview

Washington Financial Bank is seeking friendly, customer-focused individuals to join our retail banking team as a Floating Teller . In this role, you'll serve as the face of the bank, providing exceptional customer service while accurately processing financial transactions and helping customers with their banking needs.

If you enjoy working with people, have strong attention to detail, and thrive in a fast-paced environment, we'd love to hear from you.

Key Responsibilities

• Process customer deposits, withdrawals, transfers, and loan payments
• Cash checks in accordance with bank policies and procedures
• Sell cashier's checks, money orders, certified checks, and other bank products
• Process night deposits and mail deposits
• Accurately balance and maintain your cash drawer daily
• Prepare daily transaction settlements and required reports
• Scan and process daily work items
• Greet customers warmly and provide outstanding service
• Identify customer needs and refer banking products and services when appropriate
• Maintain teller supplies and assist with inventory control
• Collaborate with coworkers to ensure efficient branch operations
• Adhere to all banking regulations, security procedures, and compliance requirements, including Bank Secrecy Act (BSA) standards

Depending on branch needs, you may also:

• Assist customers with safe deposit box services
• Support new account activities and other branch operations
• Balance and service ATM machines
• Verify and wrap coin for vault cash control

Required Qualifications

• High school diploma or GED required
• Coursework in business, accounting, or a related field preferred

• 3 to 12 months of cash handling and customer service experience required
• Banking or financial institution experience preferred

• Strong customer service and interpersonal skills
• Solid math and analytical abilities
• Effective verbal and written communication skills
• Basic to intermediate computer proficiency, including Microsoft Windows
• Strong attention to detail and accuracy
• Ability to operate office and banking equipment
• Ability to lift up to 50 pounds of coin when necessary

• Friendly, professional, and dependable
• Comfortable handling cash and financial transactions
• Able to multitask and prioritize responsibilities
• Committed to accuracy, compliance, and exceptional customer service
• Team-oriented with a positive attitude

Work Environment

• Office-based position
• Primary location – Washington, PA
• Regular use of computer, telephone, printer, copier, scanner, and specialized software

Why Join Washington Financial Bank?

• Stable, community‑focused financial institution
• Opportunity to contribute to visible, high‑impact marketing initiatives
• Collaborative team environment
• Meaningful involvement in community and charitable programs
• A family-first company valuing employee work/life balance
• Competitive compensation and benefits package
• Affordable medical, dental, and vision coverage
• 401(k) plan with 5% employer match
• 11 Paid holidays
• 16 PTO days after 1st year and optional PTO purchase program
• Up to 2 paid community service days per year
• Employee discounts on products and services

Washington Financial Bank is an Equal Opportunity Employer