Elderly Care Coordinator

About the Role

Our client, WhatJobs Direct, is seeking a compassionate and highly organized Elderly Care Coordinator to join their fully remote team. This position is central to ensuring that senior citizens receive comprehensive and personalized care and support services, enabling them to live fulfilling lives with dignity and independence. You will be responsible for assessing needs, developing care plans, coordinating services with families and healthcare providers, and managing a network of support resources. As a remote-first organization, this role requires exceptional self-management, strong virtual communication, and a proactive approach to problem-solving. You will leverage technology to connect with clients, families, and service providers, ensuring seamless care delivery regardless of geographical barriers. The ideal candidate possesses a deep understanding of geriatric care, excellent empathetic communication skills, and a passion for serving the elderly community. This is an opportunity to make a significant difference in the lives of seniors nationwide, providing essential support and advocacy from a remote setting.

Key Responsibilities

• Conduct comprehensive assessments of elderly individuals' needs, including physical, emotional, and social well-being.
• Develop and implement personalized care plans in collaboration with clients, families, and healthcare professionals.
• Coordinate and schedule essential services such as medical appointments, therapy sessions, and home care assistance.
• Liaise with doctors, specialists, and other healthcare providers to ensure integrated care.
• Provide ongoing support and guidance to clients and their families regarding care options and resources.
• Monitor the effectiveness of care plans and make necessary adjustments.
• Maintain accurate, confidential client records and ensure compliance with privacy regulations.
• Advocate for the rights and needs of elderly clients.
• Connect clients with community resources, social programs, and support networks.
• Stay current with best practices and advancements in geriatric care and support services.

Requirements

• Bachelor's degree in Social Work, Gerontology, Nursing, Public Health, or a related field.
• Minimum of 4 years of experience in geriatric care, case management, or a similar role focusing on the elderly.
• In-depth knowledge of the physical, psychological, and social aspects of aging.
• Excellent assessment, care planning, and coordination skills.
• Strong communication, interpersonal, and active listening abilities.
• Proficiency in using remote communication tools (video conferencing, secure messaging) and electronic health record systems.
• Ability to work independently, manage time effectively, and maintain professional boundaries in a remote environment.
• Empathy, patience, and a genuine commitment to serving seniors.
• Experience in navigating healthcare systems and community resources.
• Professional registration with a relevant South African body is highly valued.

Benefits

• Competitive salary and benefits package.
• Opportunities for professional development and continuing education.
• Flexible remote work arrangement promoting work-life balance.
• Supportive and collaborative remote team environment.
• Contribution to retirement savings.
• Access to advanced telehealth and care management technologies.
• The satisfaction of making a meaningful difference in the lives of seniors.
• Annual performance incentives.