Hospital Unit Service Coordinator-Labor & Delivery

Hospital Unit Service Coordinator-Labor & Delivery

A Hospital Unit Service Coordinator manages provider orders including scheduling patient appointments, answers telephones, and interacts with patients, families, MDs and RNs and other departments in person and on the phone. Provides patient care support under the direction of licensed personnel. Cross trains to other units as needed. Maintains a courteous receptive atmosphere for patients, public and other staff throughout the organization. Navigates computer systems in order to complete daily tasks. Schedules procedures in department's Epic Snapboard. This position is crucial to infant security.

Will be required to work at both our La Jolla and Hillcrest locations.

Minimum Qualifications

• Graduation from high school; or an equivalent combination of education and experience.
• Two (2) years previous experience as a unit secretary/coordinator or similar function in a large, complex healthcare environment.
• Proficient with Microsoft Office Suite. Strong data entry skills and/or keyboard training.
• Superb customer service skills.

Preferred Qualifications

• BART or BLS at time of hire with commitment to get BART within six (6) months of hire date.
• Two (2) years college/technical school.
• Medical Terminology Certificate.
• Prior experience in women and/or infant health.
• Proficiency with Epic, UCSD Paging & Scheduling Systems.
• Bilingual: Spanish/English.
• Database management.

Special Conditions

• Must be able to work various hours and locations based on business needs.
• Completed CPR Healthcare Provider (AHA or equivalent) within 6 months of hire.
• Employment is subject to a criminal background check and pre-employment physical.