Branch Manager

Branch Manager

First Farmers Bank & Trust has been proudly serving families, farms, and businesses since 1885, building relationships rooted in trust and community. With over 140 years of experience, we've grown to become one of the largest community banks in Indiana and Illinois, offering a full range of financial services—from personal and business banking to agricultural lending and mortgage solutions.

Our mission is simple: deliver personalized financial services while fostering strong relationships that help our communities thrive. We believe in combining today's digital banking convenience with the traditional values of integrity, perseverance, and customer care.

With 37 branches in Indiana and Illinois, we remain deeply committed to the communities we serve. Through initiatives like financial education programs, scholarships, volunteerism, and local partnerships, we invest in what matters most—people.

At First Farmers, we also invest in our employees. We offer competitive benefits, opportunities for professional growth, and a culture that values collaboration and community engagement. When you join our team, you're not just starting a job—you're joining a company built on heart and grit.

Position Summary

The Branch Manager II position at First Farmers Bank & Trust is responsible for leading a full-service, profitable branch. This role involves driving growth, managing branch operations, and ensuring exceptional customer service. The Branch Manager II will lead the Retail staff in achieving strategic objectives through continuous coaching and fostering professional development. This role requires a strategic thinker with strong leadership skills and a deep understanding of the banking industry.

Leadership and Team Development

• Supervise, lead, mentor, and develop branch staff to achieve performance goals and provide exceptional customer service
• Lead weekly huddles and monthly meetings with your staff to discuss sales opportunities, goals, and operational issues

Customer Service

• Ensure high levels of customer satisfaction by addressing customer inquiries, resolving issues, and promoting a customer-centric culture
• Expand and retain bank customer relationships and solicit new relationships from prospective customers

Financial Management

• Oversee branch financial performance, including budgeting, forecasting, and expense management
• Ensure profitability and cost-effectiveness
• Ensure the branch consistently meets its financial targets
• Develop and implement strategies to help grow deposits

Compliance and Risk Management

• Ensure branch operations comply with all banking regulations, policies, and procedures
• Manage risk effectively and ensure the security of branch assets

Operational Efficiency

• Streamline branch operations to improve efficiency and productivity
• Implement best practices and continuous improvement initiatives
• Review and provide reports to management

Community Engagement

• Represent the bank as a dedicated community partner by building strong relationships with key stakeholders and actively participating in local events and activities
• Present financial literacy programs to educate clients and the broader community on effective financial management, fostering a sense of financial empowerment and community well-being
• Participate in any sales activities as directed by the Regional Branch Manager

Collaboration

• Work closely with other departments, including treasury management, mortgage officers, commercial lenders and marketing teams, to ensure seamless service delivery and achieve business objectives

Market Analysis

• Monitor market trends, competitor activities, and industry developments to identify opportunities and threats
• Provide insights and recommendations to senior management

Financial Analysis

• Assess the financial needs of clients and recommend suitable banking products and services, emphasizing the importance of personalized service tailored to each client's unique circumstances
• Demonstrate a deep understanding of their financial goals and provide customized solutions that inspire confidence and trust
• Additionally, assist in preparing financial proposals and presentations for clients as needed

* The company reserves the right to modify duties and responsibilities over time as needed.

Requirements

Minimum Qualifications

• Must have a high school diploma
• Must have 2 years of people leadership/management experience
• Able to build and maintain relationships within the business community including participation with community organizations and community projects

Preferred Qualifications

• 3-5 years of experience in banking

Skills

• Good sales and computer skills, and a proven ability to develop business opportunities are necessary
• Should be analytically minded and possess good judgment
• Ability to manage branch-banking personnel engaged in retail operations to achieve profit, growth and customer service objectives within bank policy guidelines
• Must demonstrate management, communication, and interpersonal skills
• Highly skilled in Microsoft Office Suite

Work Environment

• Primarily office or branch-based environment with standard business hours. Occasional travel to other branch locations or community events may be required
• Daily extended use of banking software, secure digital platforms, and standard office equipment
• Repetitive hand and arm movements
• Ability to sit or stand for extended periods of time
• Ability to lift up to 55 pounds as needed
• Moderate business traveling

Benefits Overview:

At First Farmers Bank & Trust, we offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance:

Health & Wellness

• Medical Insurance (eligible on date of hire) with options for High Deductible Health Plan (HDHP) and Co-Pay Plan
• Vision Coverage
• Dental Coverage
• Prescription Plan
• Wellness Incentive – earn up to $25 per pay period toward premium reduction

Financial Security

• Life & Accidental Death & Dismemberment Insurance – 100% employer-paid
• Short & Long-Term Disability Insurance – 100% employer-paid
• 401(k) Plan
• Profit Sharing Stock Option
• Health Savings Account (HSA) contributions for HDHP participants

Paid Time Off

• Vacation time
• Sick Time
• Personal Day
• 11 Paid Holidays
• Paid Bereavement

Additional Benefits

• Paid time to volunteer (when representing FFBT and supervisor approved)
• Voluntary Donated PTO Program
• Employee Assistance Program
• Travel Assistance Program
• Educational Assistance Program
• Corporate Discounts
• Employee Referral Program
• Stock Purchase Loan Option
• Retirement Plan Counseling
• Wellness Program
• Gym Reimbursement
• Employee Quarterly Recognition Program
• AFLAC supplemental benefits
• Cincinnati Life supplemental coverage
• Family Medical Leave
• Paid Bereavement Leave
• Maternity Leave Policy