Field Service Technician Coffee/Espresso/Combi Ovens

Sign-On Bonus: $1,000 Pay Range Hourly Wage: $24–$28 per hour (based on experience) Responsibilities Professional, courteous, and motivated to deliver the highest value service. Reactive 24‑hour service to include equipment troubleshooting and diagnosis, repair, and resolution. Perform effective and efficient services to ensure customer satisfaction and product performance including timely repair, installation, and removal of commercial restaurant equipment, scheduled preventive maintenance, and cleaning. Demonstrate the ability to remain current on all equipment education and continually broaden the scope of technical skill‑set and theory of operation. Order and schedule delivery of repair parts and maintain inventory. Follow company policy to accurately record and complete work orders while maintaining accurate documentation. Effective interaction with internal dispatch, management, warehouse, and technician teams. Deliver superior customer service focusing on customer needs, developing and retaining positive customer relationships while creating and executing solutions in collaboration with customers. Always maintain a professional and clean appearance, while keeping service vehicle clean and neat. Qualifications & Skills Ability to troubleshoot, test, repair, and service technical equipment. Knowledge of basic electricity (amperage, voltage, resistance) and ability to read basic equipment schematics. Ability to use a multimeter. Ability to work flexible shifts. Familiarity with basic tools and multimeter. Basic understanding and skill set of Microsoft Office. Valid driver’s license. Organizational skills, attention to detail, sense of urgency in responsiveness. Ability to adapt to workplace environment & organizational change. Must be reliable, dependable, punctual, maintain good attendance, and be conscientious about product performance. Able to lift and move heavy restaurant equipment when needed. Benefits 401(k) Company Match 3 weeks of PTO Holidays and floating holidays Medical, Dental, Vision Company vehicle and fuel card Repair/Service tools, supplies, cellphone Training provided Overtime opportunities All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. If you need a reasonable accommodation with respect to Smart Care’s application or hiring process due to a disability, please contact the Human Resources department at View email address on click.appcast.io. #J-18808-Ljbffr Smart Care Equipment Solutions