Senior Teller

Senior Teller PositionUnder the direction of branch management, the Senior Teller will perform a variety of duties related to all phases of cash handling, customer service, product knowledge, sales and telemarketing. The Senior Teller will ensure client satisfaction by practicing, following, and implementing Fremont Bank's customer service standards. The Senior Teller must be willing to perform telemarketing calls and conduct outside sales when needed. Candidate must have knowledge in sales, customer service and cash handling. Associate must be a self-starter and efficient in time management. The Senior Teller must dress in professional attire and must be flexible in scheduling and available/willing to work weekends.Why Fremont Bank?Founded in 1964, Fremont Bank is one of the oldest independently owned banks in the Bay Area and has been consistently recognized as a Top Workplace for the past 15 consecutive years. Our foundation is built on relationships — with our clients, our associates, and our communities.We offer:A people-first culture grounded in inclusion and excellenceDeep community involvement and local reinvestmentA mission-driven workplace where values and performance go hand in handThe Fremont Bank WayFull-Service Banking with comprehensive financial solutions, advanced technology, and exceptional serviceNo-Compromise Approach — we help clients get to "yes"Core Values: Go above and beyond for clientsFoster a supportive and empowering environment for associatesDeeply invest in the well-being of our local communityKey ResponsibilitiesPerform all teller transactionsEnsure client satisfaction by practicing, following, and implementing Fremont Bank service standardsExplain bank policies and proceduresExplain, promote, sell and or refer Fremont Bank products and services to current and prospective clientsMeet assigned sales and referral objectivesConduct telemarketing and follow-up sales duties when assigned by managementUnderstand and be able to accurately communicate deposit productsFollow bank policies and proceduresReconcile cash and all other transactions each dayResponsible for compliance with applicable Federal Banking RegulationsAccountable for performing all operational duties with accuracy, attention to detail and proper cash handing habitsStay informed of job-related issues, bank promotions, changes in products, services, policies or procedures; actively participate in bank related training classesAccountable for staying current on business-related activities in other areas of the BankMaintain a flexible schedule; including working weekendsPerform other duties and projects as assignedQualifications & SkillsMinimum of 1 year of banking experiencePrevious cash handling experienceSales and customer service experience in a customer facing environmentWillingness to performing telemarketing duties as assignedExcellent verbal and written communication skillsA professional appearance is requiredExperience working in a Windows-based computer environment, working knowledge of Microsoft OfficeHigh School Diploma or GED requiredSome college is preferredWhat Makes Fremont Bank Associates Thrive?Team Players who go above and beyond to support their colleaguesAction-Oriented professionals who challenge the status quo and seek improvementPurpose-Driven individuals who understand and champion the bank's community impactBenefits SnapshotHealth & WellnessMedical, dental, and vision insuranceFlexible Spending Accounts (FSA, Dependent Care, Health Savings)Financial & RetirementEmployee Stock Ownership Plan (ESOP)401(k) with employer matchPerformance-based bonuses or incentivesWork-Life & PerksPaid holidays, vacation, and sick timeFree personal checking and savings accountsHome loan rate discountsTuition reimbursement and professional development resourcesOn-site gym and discounted health club membershipsEmployee Assistance Program (EAP)Equal Opportunity EmployerFremont Bank is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees, regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected classification.Salary RangeThe hiring salary range is based on factors such as experience, skills, education, and internal equity. Compensation decisions are made in consideration of these factors and in alignment with Fremont Bank's compensation philosophy.USD $22.50 - USD $27.26 /Hr.Employee Stock Ownership Plan (ESOP)The Employee Stock Ownership Plan (ESOP) is a way for Fremont Bank to contribute to the financial well-being of associates by making a contribution to their retirement account. In addition, the ESOP provides associates an opportunity to share in the growth and prosperity of Fremont Bank.Note to Search Firms:Fremont Bank does not accept unsolicited resumes from search firms or agencies without a signed service agreement. Unsolicited resumes will be considered the property of Fremont Bank, and no fees will be paid.