Specialist, Human Resources

Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

We are proud to be the vacation-industry leader with global brands - including Royal Caribbean International, Celebrity Cruises and Silversea Cruises - the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests.

The Royal Caribbean Group's Human Resources Team has an exciting career opportunity for a full time Specialist, Human Resources reporting to the Director, Human Resources.

The position is onsite and based in Miami, Florida

The position is also not eligible for work authorization sponsorship.

Position Summary:

This position serves as initial point of HR generalist contact for front line employees, managers, and external parties relating to the day-to-day management of the HR function. Responsibilities include employee relations, policy interpretation and administration, compensation coordination and documentation, disciplinary actions, requests for information, administration of unemployment claims, systems transaction escalations, performance appraisal process, internal correspondence, etc.


Essential Duties and Responsibilities:

• First line of HR support to the business, consulting on general hr questions, benefits inquiries, interpreting the employee handbook and company policy to provide guidance to the business, engaging with the centers of excellence when appropriate.
• Collaborates with managers and HRBP in preparation of disciplinary actions and or performance improvement plans. Provides HR support, ensures factual basis and appropriate documentation results.
• Maintains internal systems (including processing, position management, opening requisitions). Pulls reports on the status of requisitions/positions for assigned areas and provides recommendations based upon data.
• Consults with business leaders in regard to workforce changes resulting in terminations, reports to, location, cost center changes, et. Al. Additionally, is responsible for the system transactions for these changes.
• Prepares materials for pulse survey reviews, consults with HRBP on trends and recommendations.
• Acts as a change agent for HR transformation
• Prepares internal offer and promotion letters and retains documentation in employee file.
• Participates in talent reviews, succession planning, engagement action planning and other hr strategic initiatives to support the hrbps and the business
• Owns the new hire experience for assigned area(s). Provides onboarding support, facilitates department-specific new hire orientation and conducts new hire check ins.
• Creates and maintains area-specific recognition program and/or newsletter in support of the employee experience
• Actively partners with centers of excellence and hrbps to support brand/function strategy, help to diagnose need, and execute on coe and business initiatives.
• Conducts exit interviews and supports offboarding
• This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management.

Qualifications, Knowledge and Skills:

• Bachelor's degree in human resources, industrial relations or business administration or directly related human resources generalist experience.
• Minimum of two years of generalist experience in human resources
• PHR/SHRM-CP certification preferred.
• Exercises influence with business clients and HR COEs.
• Persuasive verbal and written communication skills
• Critical and conceptual thinking to drive objectivity and data based decision making
• Ability to work in a fast paced environment and demonstrate a sense of urgency.
• Excellent customer service skills with the ability to find alternative solutions to business inquiries, as appropriate.
• Insures high level of confidentiality in all aspects of work.
• Professional presence.
• Proficient in MS office suite, Successfactors or other HRIS.

Agency and Third-Party Submissions: Please note this is a direct search by the Company, and applications through agencies and other third parties will not be accepted, nor will fees be paid for unsolicited resumes. Any unsolicited resumes will be considered the Company's property.

We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.