Senior Strategic Program Manager

Description & Requirements

At Jack Henry, we're more than a technology company, we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we'd love to meet you.

Under minimal supervision, the Senior Strategic Project Manager manages the implementation, planning, execution, control and closing of projects which cross divisional organizational boundaries; or projects which design and implement products which will affect the entire corporation; or projects which design and implement corporate processes. This individual will specifically support projects within the Banking organization and will require experience working with one of Jack Henry's banking core solutions.

This is a remote position and candidates must live within approximately a 70-mile radius of our office locations in Allen, TX; Overland Park, KS; Cedar Falls, IA; Birmingham, AL; Charlotte, NC; Louisville, KY; Springfield, MO; or Monett, MO.

The salary range for this position is $88,650- $130,000 and will be determined based on location and experience level.

All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity.

What you'll be responsible for:

• Manages the development and implementation of new or upgraded products and/or manages the creation and implementation of corporate processes for the foundational cores.
• Manages operational readiness and client testing to ready products for market.
• Monitors the project from initiation through delivery including planning and directing schedules and monitoring budget/spending.
• Organizes cross-functional activities, ensuring completion of the project is on schedule and within budget constraints.
• Provides mentoring and support to other project managers in dealing with project management issues for their assigned projects.
• Demonstrates excellent project management skills.
• Assists less experienced peers.
• May perform other duties as assigned.

What you'll need to have:

• Minimum of 6 years of project management or financial institution experience.
• Excellent knowledge of Microsoft Project or other scheduling tools.

What would be nice for you to have:

• Project Management Professional (PMP) certification preferred.
• Bachelor's degree.
• Has a wide range of experience and able to resolve complex issues. Works on complex and diverse projects. Analysis requires an in-depth evaluation of variable factors. Exercises good judgment in selecting methods, techniques and evaluation criteria for obtaining solutions.
• Excellent communication and customer interaction skills.
• Excellent knowledge and experience of the project management body of knowledge.
• Excellent understanding of industry project management practices.
• General knowledge of software development/IT practices and procedures.
• Able to assist/coach less experienced peers.
• Able to complete successful product design and implementation projects that are on schedule, within budget and receive high customer satisfaction results.
• Able to meet deadlines.
• Able to use professional concepts and company objectives to resolve complex issues in creative and effective ways.
• Able to manage multiple projects at a time.
• Able to interact and communicate effectively with senior internal and external personnel.

Why Jack Henry?

At Jack Henry, we live by the motto: "Do the right thing, do whatever it takes, and have fun." It's more than a tagline, it's the foundation of our culture. We recognize that our associates are the key to our success, and we're deeply committed to their wellbeing. That's why we offer comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally.

We're also leading the way in technology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration. Empowering our teams to build innovative solutions that meet the evolving needs of accountholders.

Culture of Commitment

Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It's this shared commitment that drives our success. We're proud to foster an environment where inclusion, sustainability, and community impact are more than values, they're how we operate. Visit our Corporate Sustainability site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.

Equal Employment Opportunity

At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.

Requests for full corporate job descriptions may be requested through the interview process at any time.