Assistant Manager, Visual Merchandising

POSITION SUMMARY

Reporting to the Manager, Retail, the Assistant Manager, Visual Merchandising leads the execution of visual presentation strategies that enhance the guest experience, strengthen brand storytelling, and support sales growth. This role oversees the day‑to‑day visual appearance of the store, ensuring displays, signage, and merchandising standards are executed with creativity, consistency, and attention to detail to create an engaging and customer‑focused shopping environment. The Assistant Manager also fosters a collaborative, inclusive, and high‑performing culture that promotes creativity, operational excellence, and Diversity, Equity, Inclusion, Accessibility, and Belonging through thoughtful visual representation and team leadership.

RESPONSIBILITIES

Lead the execution and maintenance of visual merchandising standards, floor sets, and product displays Ensure the sales floor is visually compelling, organized, and aligned with brand and seasonal merchandising strategies Support the development and implementation of merchandising plans that drive customer engagement and sales performance Monitor visual presentation, product placement, and inventory flow to maximize space productivity and product visibility Train and coach frontline staff on merchandising standards, product presentation, and visual upkeep expectations Partner with Operations teams to support efficient replenishment and execution of floor changes Collaborate with Customer Experience teams to ensure visual presentation enhances the overall guest journey Analyze sales trends and customer behavior to identify merchandising opportunities and improve product storytelling Maintain cleanliness, fixture organization, signage accuracy, and visual consistency throughout the store; foster a creative, collaborative, and high‑performing team culture aligned with Diversity, Equity, Inclusion, Accessibility, and Belonging principles

QUALIFICATIONS

3–5 years of progressive experience in visual merchandising, or related experience High School Diploma or equivalent required Strong understanding of visual merchandising principles, space planning, product presentation, and customer flow strategies Demonstrated ability to execute merchandising plans, floor sets, and promotional displays with strong attention to detail Experience leading, coaching, and developing frontline teams to maintain visual and operational standards Strong organizational, prioritization, and time‑management skills with the ability to adapt in a dynamic environment Excellent communication, judgment, and problem‑solving skills, with the ability to resolve customer and operational issues professionally and effectively Ability to analyze sales trends and customer behaviors to support merchandising decisions and business goals Excellent communication and collaboration skills with the ability to partner across multiple teams and functions Commitment to delivering an inclusive, welcoming, and visually engaging customer experience Proficiency with retail systems, point‑of‑sale systems, and Microsoft Office or similar business applications preferred Ability to lift, move, and arrange merchandise, fixtures, and visual materials as needed Flexible availability, including evenings, weekends, holidays, and special events as required Passion for retail presentation, storytelling, customer engagement, and brand experience development Working knowledge of applicable workplace policies, safety requirements, and employment practices relevant to frontline operations Passion for delivering exceptional customer service and supporting retail experiences that align with the Museum’s mission, brand, and values $31 - $37 an hour Equal Opportunity and Our Commitment to DEAIB The Lucas Museum of Narrative Art embraces diversity and equal opportunity. We are committed to building a team that represents and supports a variety of backgrounds and perspectives. The Lucas Museum fosters a work environment that is free of discrimination and harassment, whether based on race, national origin, gender, gender expression, religion, ethnic background, age, disability, marital status, sexual orientation, or any other criterion prohibited by applicable federal, state, or local laws. We believe that diversity and inclusion among our team is critical to our success, and we seek to recruit, develop, and retain the best qualified people from a diverse candidate pool. Applications from traditionally underrepresented communities are encouraged. The statements in this description represent typical elements, criteria, and general work performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the job. #J-18808-Ljbffr Lucas Museum