Assistant Patient Care Manager, Emergency Department - Full-Time, Nights

Job Description Be a part of a world-class academic healthcare system at UChicago Medicine Ingalls Memorial Hospital as an Assistant Patient Care Manager (APCM) in the Emergency Department. This position is a 100% onsite opportunity. You will need to be based in the greater Chicagoland area. Eligible for a Sign-On Bonus up to $15,000 Under the direction of the Unit Director/Manager, the Assistant Patient Care Manager functions as the leader for a specific shift(s) and assumes responsibility for clinical practice which may include 24-hour accountability. The Assistant Patient Care Manager is responsible for supporting the coordination of care and communication to facilitate patient needs as well as providing direction to and counseling of unit staff. This position will also serve as a public relations representative for patients and their families. This position exhibits knowledge of, follows, and actively supports the philosophy, mission and vision of Ingalls Memorial Hospital, while demonstrating behavior consistent with the core values and standards of service of the organization. Essential Job Functions Adhere to all hospital policies, procedures and standards of care Observe and adhere to all corporate compliance requirements and communicate issues as they arise to the appropriate party as identified in the Corporate Compliance Plan Participate in budget preparation and assist in monitoring of financial performance Demonstrate cost effectiveness in meeting unit and patient care needs Demonstrates a positive, supportive attitude to physicians, patients, families and other personnel consistently Displays patience and tact when dealing with patients' families and other health professionals Collaborate with physicians to clarify the patient’s plan of care as needed to support the patient and primary caregiver Demonstrate clinical expertise and practice in unit’s specialty through active participation as well as verbal instruction Provide leadership and support staff in facilitating patient care coordination Adhere to and participate in regulatory compliance Assures performance improvement data collection is completed in a timely manner Assist unit leader in achieving unit goals Successful completion of annual competencies Round on patients and employees daily Investigate and resolve issues related to customers and communicate outcomes to unit leader Demonstrate excellent communications with all stakeholders Follow service standards through leadership by example Participates and provides feedback in staff selection and hiring Serves as a mentor and coach for staff Responsible for evaluation staff performance and provision of coaching feedback in a timely manner Serves as a liaison in facilitating staff RN and physician relationships Ensures daily assignments are completed and appropriate Ensures effective on-boarding and/or preceptorship of staff Maintain effective interpersonal, interdisciplinary relationships that exude professional conduct Commitment to professional growth and competence Willingness to assume and participate in additional projects and assignments Participation in leadership meetings Maintain responsibility for attendance and punctuality Required Qualifications Graduation from an accredited school of nursing with a Bachelor of Science in Nursing (BSN) is required Must hold a current RN Licensure State of Illinois Department of Professional Regulation or valid temporary permit to practice nursing in the State of Illinois Active BLS certification from the American Heart Association (AHA) 3-5 years of experience in RN specialty area Preferred Qualifications Prior leadership experience Position Details Job Type/FTE: Full-time (1.0) Shift: Days Work Location: Onsite Unit/Department: Emergency Department CBA Code: Non-Union EEO Statement UChicago Medicine is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics. As a condition of employment, all employees are required to complete a pre-employment physical, background check, drug screening, and comply with the flu vaccination requirements prior to hire. Medical and religious exemptions will be considered for flu vaccination consistent with applicable law. Compensation & Benefits Overview UChicago Medicine is committed to transparency in compensation and benefits. The pay range provided reflects the anticipated wage or salary reasonably expected to be offered for the position. The pay range is based on a full-time equivalent (1.0 FTE) and is reflective of current market data, reviewed on an annual basis. Compensation offered at the time of hire will vary based on candidate qualifications and experience and organizational considerations, such as internal equity. Pay ranges for employees subject to Collective Bargaining Agreements are negotiated by the medical center and their respective union. Review the full complement of benefit options for eligible roles at Benefits - UChicago Medicine. #J-18808-Ljbffr UChicago Medicine