Part-Time Center Associate

Part Time Center Associate The Part Time Center Associate delivers world-class customer service by receiving and processing packages for returns/shipments and operating printers, copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related The UPS Store. The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. Previous experience in The UPS. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time. Responsibilities Delivers outstanding customer service to walk-in customers and telephone inquiries. Continuously practices good listening skills with customers, The UPS Store team members, and leadership. Takes ownership of the customer's shipping needs and offers viable solutions to increase sales. Operates all equipment, software, and devices in an expert fashion and is willing to teach others Maintains a clean, organized, and safe working environment. Performs cleaning activities for the store. Performs other duties as assigned. Qualifications High school diploma or GED required Strong computer skills, including Microsoft Office and Adobe Suites Outstanding phone skills Strong verbal and written communication skills, including spelling and math Prompt, reliable, and responsible Able to lift 40+ pounds Willing and able to work 15 to 30 hours per week for a 6-day work week (including weekends)