Financial Aid Advisor

Major Responsibilities The Financial Aid Advisor provides guidance to financial aid applicants and their families throughout the application process. Determines eligibility within the parameters of institutional, state and federal requirements. Specific Duties and Responsibilities Reads, interprets, and ensures compliance with federal and state regulations, deadlines, and school policies as they apply to federal, state, and institutional student aid. Keeps up to date with the FSA handbook; electronic announcements, and Dear Colleagues letters at IFAP website. Provides advising throughout the financial aid process to current students and their families; ensures students and their families are receiving the best possible student-focused support and service. Must have a thorough knowledge of available types of financial aid, scholarships, and general student eligibility criteria. Exercises independent judgment in the management of operational details of financial aid process, including but not limited to: Reviews incoming financial aid application and any supporting documentation needed to determine the accuracy of the financial and household information reported on the FAFSA. This requires knowledge of federal financial aid regulations as well as IRS tax laws related to federal student financial aid. Completes assigned duties with a high degree of accuracy to ensure compliance while experiencing multiple interruptions. Exercises great attention to detail when completing assignments as errors in judgment or calculations could result in unintended consequences for the student and/or the institution, such as under‑ or over‑funding of a student, loss of student eligibility, audit findings, fines, damage to the school’s reputation, or loss of institutional eligibility. Has the authority to recalculate and make adjustments to financial aid awards when a student’s eligibility changes. Maintains knowledge of policies of other departments (admission, registrar, student account, etc.) and understands the impact of them on a student’s financial aid eligibility. Must utilize conflict resolution skill set to pacify disgruntled students and parents, helping them to understand the situation and identify potential solutions to issues. Maintains student confidentiality in accordance with FERPA regulations. Performs special projects assigned either by the Financial Aid Officer or Campus Dean. Attends and completes financial aid webinars, courses, and conferences assigned by the FA Director/Assistant/Officer. Responds to communications (email/voicemail) on a daily basis. Attends and participates in the Financial Aid Annual Meeting. Participates in the self‑studies and committees conducted by the University. Supports and participates in University’s Commencement Ceremonies. Performs other duties as assigned. Participates in the new students’ orientation. Ensures compliance with Title IX of the Education Amendments Act of 1972; follows all FNU Policies, Procedures, Rules, and Regulations and the FNU Code of Ethics; complies with Title IX, the Family Educational Rights and Privacy Act (FERPA), the Florida Information Protection Act of 2014 (FIPA), the EU General Data Protection Regulation (GDPR), and all other applicable federal, state, and local laws, rules, and regulations. Reads, understands, and complies with the University’s mission, the catalog, the University’s policies and procedures, the Staff Handbook, and the institutional effectiveness process. Screening Requirements Must pass credit check, background test, and pre‑employment drug screening. Education & Experience Requirements Associate‑level degree; Bachelors strongly preferred. Experience in financial aid. English language fluency. Spanish language proficiency. Strong communication and interpersonal skills; team player with strong work ethic who takes initiative. Job Type Full‑time. Location Main Campus: 4425 W. Jose Regueiro (20th) Avenue, Hialeah, Florida 33012 Schedule Monday to Friday Benefits Health insurance (medical, dental, vision) Paid Time Off Tuition waiver Tuition reimbursement 401(k) 401(k) matching Life insurance #J-18808-Ljbffr