Inside Sales Coordinator

Inside SalesCoordinator

At MONROE TRUCK EQUIPMENT, an Aebi Schmidt brand located in DePere Wisconsin, we pride ourselves on innovation, collaboration, and dedication to excellence. As part of the Aebi Schmidt Group, we are committed to delivering superior solutions to our customers as well as providing rewarding career opportunities.

Position

Supports all facets of the sale process from quoting, to fulfilling parts orders for jobs, repairs, and warranty work, to delivery of product to the customer. This position is also responsible for ensuring an excellent customer experience.

Responsibilities

Respond to customer calls, emails and inquiries for parts and follow-up as needed.

• Troubleshoot customer needs by description and reference parts manuals to provide solutions.

• Support all product lines including snowplows, snow & ice, truck equipment, accessories, and commercial upfit work.

• Work with Outside Sales Team to prepare quotes and process jobs into system for build.

Qualifications

• Associate degree (preferred) plus 6+ months of experience and/or training, or an equivalent combination of education and experience preferred but not necessary.

• Ability to effectively presentinformation and respond to questions from groups of managers, clients, customers, and the public.

• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, andpercentages.

• Word processing, E-mail, Order processing, Inventory, Manufacturing software, Database software

Benefits

• 401K with Company Match

• Health, Vision & Dental Insurance

• Life & Disability Insurance

• Flexible Spending Account

• Paid Time Off (PTO) Program

• Paid Holidays

• Reimbursement for Select Personal Protective Equipment (PPE)

Aebi Schmidt is an Equal Opportunity/Affirmative Action Employer

EOE/M/F/Vet/Disabled