Host/Hostess

Contract Host/Hostess

We are seeking a personable and professional Contract Host/Hostess to join our team in Henrico, VA. The ideal candidate will have exceptional customer service skills, a friendly demeanor, and the ability to handle a fast-paced environment. As a Host/Hostess, you will be the first point of contact for our guests, ensuring they feel welcome and valued.

Responsibilities:

• Greet and welcome guests with a warm and friendly attitude
• Manage reservations and seating arrangements efficiently
• Answer phone calls and respond to inquiries promptly
• Assist with menu presentation and provide information on specials
• Coordinate with the kitchen and waitstaff to ensure smooth service
• Maintain a clean and organized front-of-house area
• Handle guest concerns or complaints with professionalism and escalate as necessary
• Ensure compliance with health and safety regulations

Skills and Qualifications:

• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Previous experience in a customer service or hospitality role preferred
• Ability to remain calm and composed under pressure
• Proficiency in using reservation and point-of-sale systems
• Flexibility to work evenings, weekends, and holidays as needed