Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Customer Experience Leader — Compliance & Training

$64.67k - $94.25k

Capital District Transportation Authority

Capital District Transportation Authority is seeking a Manager of Customer Service to enhance customer experience through public feedback and interdepartmental coordination. The role involves resolving customer concerns and supporting training development for staff. Qualified candidates will have 5+ years in customer service, a Bachelor’s degree preferred, and proficiency in web applications. Compensation ranges from $64,669 to $94,246, with benefits including medical coverage and a pension plan. #J-18808-Ljbffr Capital District Transportation Authority

Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Customer Experience Leader — Compliance & Training in Albany, NY vacancy
  • $16.5 per hour

    Five Below in Albany is seeking a Store Manager to ensure an excellent customer experience and oversee store operations. Responsibilities include training crew members and managing the daily activities of associates. Qualified candidates should possess management experience... 
    Training
    Hourly pay

    Role, Inc.

    Albany, NY
    2 days ago
  •  ...Specialist. The individual will monitor customer interactions, analyze feedback, and develop...  ...abilities, and at least 8 years of experience in the call center sector. This role involves...  ...processes and involves developing training plans for agents. An Associate's degree... 
    Training

    ASM Research, An Accenture Federal Services Company

    Albany, NY
    1 day ago
  • Crossgates in Albany, NY, is seeking a Customer Experience Manager who excels in retail leadership to craft exceptional customer experiences and drive sales. You'll oversee a dynamic team and ensure visual standards are met. This role requires a passion for customer satisfaction... 
    Suggested

    Crossgates

    Albany, NY
    1 day ago
  • $27 per hour

     ...Albany, NY, is seeking a Front of House Manager to lead and improve customer experience initiatives. This role involves managing staff, implementing customer service training, and ensuring compliance with all regulations. The ideal candidate should have strong leadership... 
    Training
    Flexible hours

    PharmaCann Inc

    Albany, NY
    16 hours ago
  • $64.67k - $94.25k

    The Manager of Customer Service is responsible for advancing CDTA’s customer experience through oversight of public feedback, interdepartmental...  ...coordination, and compliance with state and federal...  ...supports the development of training for frontline and supervisory... 
    Training

    Capital District Transportation Authority

    Albany, NY
    16 hours ago
  • Job Description The Customer Team Leader (CTL) plays a critical role in establishing...  ...effectiveness. Oversee training programs and manage all...  ...culture, preferably with experience in the Cardiovascular therapeutic...  ...records for employment in compliance with the San Francisco Fair... 
    Training
    For contractors
    Local area
    Night shift

    Merck

    Albany, NY
    1 day ago
  •  ...team members deliver excellent customer service to donors and...  ...Provide regular mentoring, training and coaching to develop skills...  ...Sales Associates and ensure compliance with company standards. Ensure...  ...Diploma, GED or equivalent work experience. One‑year work experience in... 
    Training
    Full time
    Work experience placement
    Work at office
    Local area
    Flexible hours

    Goodwill Industries International Inc

    Albany, NY
    1 day ago
  •  ...Start immediately with full training. At Beacon National Agency...  ...are hiring for the position of Customer Sales Representative,...  ...mentorship from experienced leaders A positive, high-energy team...  ...continuous improvement Sales experience is a plus but not required (we... 
    Training
    For contractors
    Immediate start
    Remote work

    Beacon National Agency

    Albany, NY
    1 day ago
  • $18 - $21 per hour

     ...managing cash handling, and providing exceptional customer service. Applicants should have prior leadership experience and fluency in English. Responsibilities...  ...management, assisting customers, and ensuring compliance with store policies. The competitive salary ranges... 
    Hourly pay

    Walgreens

    East Greenbush, NY
    4 days ago
  • $30 per hour

     ...promotional/marketing activations, and delivering exceptional customer experiences. Your role combines traditional brand representation duties...  ...to assist with Timeless events. Go through full product training and test out at 90% to pass. Conduct Budtender education for... 
    Training
    Hourly pay
    Contract work
    For contractors
    Shift work
    Afternoon shift
    Early shift

    Timeless

    Albany, NY
    1 day ago
  •  ...and guidelines to ensure consistency, compliance, and cost control across all markets. Drive...  ...for reducing cost, improving traveler experience, and advancing sustainable travel...  ...develop solutions to traveler issues. Ensure training and reference materials are current and... 
    Training
    Remote work
    Visa sponsorship
    Shift work

    Teradata

    Albany, NY
    2 days ago
  • $12 - $24.33 per hour

     ...meet the needs of the store's customers and drive sales and profits....  ...receive the appropriate training and education, including ongoing compliance training. Acts as leader on duty, responding to customer...  ...1-3 years of relevant experience. Associate's Degree or equivalent... 
    Training
    Part time
    Flexible hours
    Afternoon shift

    Follett

    Albany, NY
    5 days ago
  • $12 - $24.33 per hour

     ...meet the needs of the store's customers and drive sales and profits....  ...receive the appropriate training and education, including ongoing compliance training. Acts as leader on duty, responding to customer...  .../hour 1-3 years of relevant experience. Associate's Degree or... 
    Training
    Full time
    Flexible hours
    Afternoon shift

    Follett

    Albany, NY
    5 days ago
  • $103.6k - $170.8k

     ...for a Bridge Inspection Team Leader, Lead Professional for the Bridge...  ...NYSDOT and other agencies in compliance with NBIS and AASHTO Manual...  .... Provide guidance and training to entry‑level engineers and...  ...Engineering or equivalent. 7+ years of experience in bridge inspection and/or... 
    Training
    Work at office
    Local area
    Night shift

    WSP in the U.S.

    Albany, NY
    1 day ago
  • $22.99 per hour

     ...and executes sanitation programs, and ensures compliance with food safety and aseptic processing standards. Responsibilities Train new and existing team members in GMPs, Food...  ...documentation is completed. Support trials, customer visits, and audits. Maintain, and... 
    Training
    Immediate start
    Shift work

    Dormont Manufacturing Company

    Albany, NY
    5 days ago
  •  ...functions. This role involves ensuring compliance with ISO standards and overseeing the Quality...  ...to meet quality objectives and manage training initiatives. Qualifications include a...  ...in a relevant field and 3-5 years of experience in a manufacturing environment. EIS... 
    Training

    EIS Legacy LLC

    Albany, NY
    4 days ago
  • $60k - $70k

     ...committed to bringing passion and customer focus to the business....  ...Assist in onboarding and training new team members Performance...  ...and improvements Customer Experience & Escalation Management...  ...quality, professionalism, and compliance standards Workforce Planning... 
    Training
    Work at office
    Local area
    Monday to Friday
    Afternoon shift

    Public Partnerships

    Latham, NY
    4 days ago
  •  ...Opportunity for advancement Paid time off Training & development Vision insurance Job...  ...Swim School including sales functions, customer service, retail, vending and workplace...  ...Gains a high level of knowledge and experience in the iClassPro software to achieve a... 
    Training
    Full time

    Goldfish Swim School - Gilbride Management Group (GMG)

    Albany, NY
    3 days ago
  •  ...our people, and our future leaders. Our success is driven by strong...  ..., a commitment to customer experience, and a passion for developing...  ...efforts ~ Ensure compliance with Citi Trends policies,...  ...interviews, onboarding, and training support ~ Help maintain... 
    Training
    Flexible hours
    Night shift

    Citi Trends

    Albany, NY
    3 days ago
  • $17.5 per hour

    Customer Experience Lead-Crossgates Mall A Victoria’s Secret & Co Customer Experience Lead is a values‑based leader who delivers exceptional customer and associate experiences to drive and grow top‑line sales. Based on store volume, this role reports to either the Store... 
    Local area
    Immediate start
    Flexible hours
    Night shift
    Weekend work

    Crossgates

    Albany, NY
    4 days ago
  •  ...the daily operations, foster customer relationships, and motivate...  ...branch performance, ensuring compliance, and developing business...  ...has strong customer service experience and leadership skills. Join...  ...package, medical benefits, and training programs. #J-18808-Ljbffr Trustco... 
    Training
    Full time

    Trustco Bank

    Latham, NY
    1 day ago
  • AngioDynamics is looking for a Compliance Manager in Albany, NY to implement compliance programs...  ...compliance policies, conducting training, and advising senior leadership on regulatory...  ..., 5 years of healthcare compliance experience, and strong knowledge of relevant laws.... 
    Training

    AngioDynamics

    Albany, NY
    1 day ago
  • $40k - $55k

     ...paid federal holidays, training and professional...  ...! Are you a motivated leader with a passion for delivering exceptional customer service and driving branch...  ...elevating the customer experience. This pivotal role offers...  ...our high standards. Compliance & Accuracy: Reviewing... 
    Training
    Full time
    Apprenticeship
    Casual work
    Relocation package
    Afternoon shift

    Trustco Bank

    Albany, NY
    4 days ago
  •  ...vehicles meet state DMV standards and provide customers with confidence in the safety of their...  ...-point vehicle inspections to ensure compliance with emissions standards and state...  ...standards. Growth-minded with willingness to train. Able to multitask in a fast-paced... 
    Training
    Full time
    Local area
    Flexible hours

    Jiffy Lube

    Latham, NY
    2 days ago
  • $18.81 - $27.79 per hour

     ...Purpose The Connected Customer Supervisor is a Floor & Decor supervisor...  ...an exceptional shopping experience. Pay Range $18.81 - $27.79...  ...thorough understanding and compliance of all customer service-related...  ...your schedule On the job training Opportunity for advancement... 
    Training
    Work at office
    Local area
    Monday to Friday
    Flexible hours

    Floor & Decor

    Albany, NY
    1 day ago
  •  ...this role, you will administer CDL Skills Exams and ensure compliance with state regulations while maintaining the safety of student...  ...should have a valid CDL, strong communication skills, and experience in training or instruction. This position plays a critical role in... 
    Training

    The CDL School, Inc.

    Albany, NY
    4 days ago
  • $69.7k - $117k

     ...developing and managing the Accident Prevention Plan (APP) to ensure compliance with USACE safety standards and mitigate risks. The ideal candidate will have at least 2 years of experience in safety training and preparing accident reports. The position offers a salary... 
    Training

    ASM Research, An Accenture Federal Services Company

    Albany, NY
    1 day ago
  • $50k - $70k

     ...hardworking Product Support Specialist for our Customer Service Center . This role is...  ...in a fast-paced environment. Those with experience as a service advisor, the after-market parts...  ...experience is preferred, but not required. Sales training will be provided. Qualified applicants... 
    Training
    Work at office
    Monday to Friday
    Flexible hours

    NSH Corp

    Albany, NY
    5 days ago
  • $86.4k - $129.6k

     ...Team Leader Claims - CH08AE We’re determined to...  ...disposition, and settlement, in compliance with corporate claim...  .... Through effective training, coaching and staff...  ...mixture of analysis, experience and judgment Manage...  ...follow through for customer needs Strong understanding... 
    Training
    Temporary work
    Currently hiring
    Work at office
    Remote work
    3 days per week

    The Hartford

    Albany, NY
    2 days ago
  •  ...backbone of our success, keeping customers safe while building a career...  ...do Career Mode: Every store leader starts in the bays and earns the...  ..., easy, and safe customer experience Growing: Learn by doing with hands-on, on-the-job training and development Why You'll Thrive... 
    Training
    Weekly pay
    Part time
    Local area

    The Reinalt-Thomas Corporation

    Albany, NY
    3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Experience Leader — Compliance & Training. Be the first to apply!