Senior Media Systems Engineer

Benefits Highlights Medical: Multiple plan options. Dental: Delta Dental or reimbursement account for flexible coverage. Vision: Affordable plan with national network. Pre‑Tax Savings: HSA and FSAs for eligible expenses. Retirement: Competitive retirement package to secure your future. Responsibilities This is an on‑site position located in Rochester, MN. The Senior Media Systems Engineer is accountable for project results and goals set by Unit Head and division level leadership, and may be asked to directly oversee the activities of other engineers assigned to the development and maintenance of hardware and software‑based media systems and projects in the supported areas. Is directly responsible for the design, construction, installation, operation, maintenance, documentation and repair of complex media communication and media information management servers, workstations and systems. Develops proposals and works with leadership to gain the needed approvals. Works effectively across departmental organizations. Within the Technical Services Unit, the senior media systems engineer will have the primary responsibility in one of the following areas: creation and support of high‑end workstation and associated systems used by the division in the creation of its products and services. In absence of a Lead Media Systems Engineer, will be responsible for supervising daily operations support relative to the maintenance and enhancement of Technical Services Unit support core services in direct cooperation with the Mayo help desk. Within the Video Engineering Unit, the senior media systems engineer will have the primary responsibility in one of the following areas: design and supervision of audiovisual and videoconference equipment; or supervision of the Mayo Clinic Video Network and the Video Master Control Center; or supervision of the Mayo Clinic Television Network and Video on Demand systems. As a senior member of the Enterprise Event Production team, this position will serve as a strategic technical leader responsible for shaping and advancing Mayo Clinic’s enterprise event technology ecosystem. Working closely with executive stakeholders, production teams, and technology partners, this position will lead the design and build strategy for premier enterprise and C‑suite meeting spaces, provide technical leadership for select high‑profile events, and drive long‑term technology strategy and innovation initiatives. Additionally, this position will also provide guidance, mentorship, and technical direction to Senior Technical Directors and production staff, ensuring the delivery of reliable, scalable, and cutting‑edge event technology solutions that support Mayo Clinic’s most critical meetings and events. Qualifications Master’s degree in advanced media engineering or IT‑related program(s) and a minimum of three (3) years’ professional experience in management information systems, broadcast, post‑production or audiovisual facilities engineering design and technical operations; OR a Bachelor’s degree in information systems or media communications engineering, and a minimum of five (5) years’ professional experience in management information systems, broadcast, post‑production, or audiovisual facilities engineering design and technical operations required; or nine years of relevant experience. Demonstrated interpersonal skills, including conflict resolution skills; communication, organizational, problem‑solving and facilitation skills; knowledge of MS Office and Adobe Creative Suite; knowledge and experience with AutoCAD or equivalent; understanding and experience with how websites are designed and coded; proven track record with streaming video/web‑based video concepts and supporting non‑linear editing systems; experience with portable storage editing solutions; experience with various professional/broadcast video formats; familiarity with maintenance, repair, additions, alterations and general upkeep of servers, workstations, and infrastructure; proven project management skills; ability to coordinate inventory and maintenance records; ability to restore and maintain and back‑up servers or systems; ability to install, maintain and test network and video interconnections; implementation and activation of electronics and hardware to support advanced services; diagnosis and correction of problems with electronic or mechanical equipment; ability to create and interpret electrical schematics. Must work alternative hours and on‑call as needed, possess exceptional communication skills, and be able to work independently. Prior experience working in healthcare technology; exposure to managing both custom developed and vendor‑supplied applications; ability to handle numerous projects simultaneously; flexibility in a continuously changing environment; positive, enthusiastic customer service attitude. Microsoft Certified Professional, Microsoft Certified System Engineer, and/or Certified Network Engineer preferred; Society of Broadcast Engineers (SBE), NCTI / SCTE Broadband Distribution Specialist (BDS) or CCNA preferred; certification from Project Management Institute preferred if functioning in a project management role. Authorization Authorization to work and remain in the United States, without necessity for Mayo Clinic sponsorships now or in the future (for example, be a U.S. Citizen, national, or permanent resident, refugee, or asylee). Mayo Clinic does not participate in the F‑1 STEM OPT extension program. #J-18808-Ljbffr Mayo Clinic