Service Manager - Controls

Service Manager - ControlsPosition Overview We are seeking a highly skilled Service Manager - Controls to oversee and manage our controls service team. The ideal candidate will have extensive experience in Building Automation Systems (BAS) and a strong background in HVAC systems. This role involves ensuring customer satisfaction through effective service delivery and technical support.Key ResponsibilitiesLead and manage the controls service team, ensuring high levels of customer satisfaction.Coordinate the installation, maintenance, and repair of Building Automation Systems (BAS).Develop and implement service strategies to improve operational efficiency and service quality.Provide technical support and guidance to team members and customers on controls-related issues.Monitor and analyze service performance metrics to identify areas for improvement.Cultivate relationships with clients and stakeholders to ensure their needs are being met.Stay up-to-date with industry trends, technologies, and best practices in controls and building automation.QualificationsBachelor's degree in Engineering, HVAC, or related field.Minimum 5 years of experience in service management or a similar role within the building automation industry.Strong knowledge of Building Automation Systems (BAS) and HVAC systems, particularly with Delta Controls.Proven leadership and team management skills.Excellent communication and interpersonal skills.Strong problem-solving abilities and attention to detail.BenefitsEmployee Stock Ownership ProgramDiscretionary Annual Bonus'Health InsuranceDental InsuranceVision Insurance401k with Discretionary Company ContributionsPaid Time Off (Vacation; Sick Time)Paid Company HolidaysPaid Parental LeaveTuition Reimbursement ProgramEmployee Assistance ProgramGym Reimbursements