Patient Services Coordinator

Job Description

Job Description

Patient Services Coordinator – Westmont

SynergenX | Low T  Center 
Westmont | Full-Time | Onsite | $21.00/Hour

Bring Your Energy. Build Relationships. Make an Impact.

At SynergenX, Low T Center & HerKare, we believe great healthcare starts with great people. We’re looking for a friendly, energetic, and people-focused Patient Services Coordinator to join our growing team.

You’ll be one of the first faces our patients see, helping create an experience where they feel welcomed, cared for, and valued.

Whether you’re starting your healthcare career or bringing customer service experience with you, this is an opportunity to learn, grow, and make a difference every day.

Two Weeks of Paid Training | Full-Time Benefits | Career Growth

About the Role

You’ll help keep the clinic running smoothly from check-in to check-out while supporting patients with scheduling, payments, insurance questions, communication, and administrative needs.

We hire for personality, attitude, and the desire to help people.

Key Responsibilities

• Greet patients, complete check-in, and coordinate appointments.
• Provide a warm, professional patient experience.
• Explain insurance benefits, EOBs, and out-of-pocket costs.
• Collect payments and maintain accurate patient information.
• Answer calls and manage messages, emails, texts, and faxes.
• Assist with patient rooming and assigned clinical support duties.
• Complete cash reconciliation, End-of-Day records, and bank deposits.
• Assist with inventory and keep supplies, snacks, and supplements stocked.
• Maintain a clean, organized, and welcoming front desk.
• Support the clinic team with administrative tasks as needed.
• Follow HIPAA, safety standards, and company policies.

What We're Looking For

We’re looking for someone with great people skills, a positive attitude, and a willingness to learn.

• Friendly, approachable, and enjoys helping people.
• Positive and energetic in a fast-paced environment.
• Strong communication and customer service skills.
• Organized, dependable, and detail-oriented.
• Comfortable discussing billing, insurance, and payments.
• Comfortable using computers and electronic systems.
• Able to multitask and work well as part of a team.

Qualifications

• High school diploma or GED required.
• Healthcare, medical office, or customer service experience preferred.
• Basic computer skills required; EHR experience is a plus.
• Successful completion of a criminal background check.

Clinic Hours

• Monday: 8:00 AM–5:00 PM
• Tuesday: 8:00 AM–7:00 PM
• Wednesday: 8:00 AM–1:00 PM
• Thursday: 7:00 AM–5:00 PM
• Friday: 8:00 AM–5:00 PM
• Saturday: 8:00 AM–12:00 PM

Saturday Availability: Approximatel y 2–3 Saturdays per month.

Employees are expected to arrive approximately 15 minutes before their scheduled shift and record all time worked.

Why You’ll Love Working With Us

• Two weeks of paid training
• Health, dental, and vision insurance
• Disability coverage
• 401(k) with 5% company match
• PTO
• Scrubs provided
• Tuition reimbursement
• Employee discounts, including a Plus One benefit
• Career growth opportunities
• Supportive, patient-focused team

Work Environment & Physical Requirements

• Onsite clinical setting with direct patient interaction.
• Ability to sit, stand, walk, and move throughout the clinic.
• Ability to lift up to 25 pounds and perform fine motor tasks, with reasonable accommodation as applicable.

Equal Opportunity Employer

We provide equal employment opportunities to all applicants and team members and do not discriminate based on race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic. Reasonable accommodations are available upon request.

AI Note-Taking Disclosure

As part of our interview process, we may use an AI-assisted tool for note-taking and documentation. AI does not make hiring decisions or independently evaluate or select candidates. All employment decisions are made by members of our hiring team based on the candidate's qualifications, experience, and overall fit for the position.

Ready to Join Us?

If you’re energetic, people-focused, and ready to grow, we’d love to meet you!

Please submit all application-related questions and inquiries through the application platform. Please do not contact HR or the clinic directly regarding your application or application status. Our recruiting team will contact you if you are selected to move forward.

Bring your energy. Build relationships. Make an impact. Apply today!

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