Campus Safety Officer

Campus Safety Officer

POSITION SUMMARY Campus Safety Officers are non-sworn safety/security officers. They maintain a highly visible professional presence on the campus in order to provide various types of immediate assistance to students, employees and visitors of the College. They maintain constant foot patrol, climb stairs and sit or stand for long periods of time. They work during inclement weather. They work at multiple campus locations; follow the various protocols of each campus. They project a professional image and pleasant personality at all times.

ESSENTIAL JOB DUTIES AND KEY RESPONSIBILITIES 1. Maintain high visibility on campus locations; act professionally and exhibit a pleasant personality in public. 2. Assist students, staff and visitors; create a customer friendly environment; make suggestions to improve customer service. 3. Monitor the campus for building and patron safety; advise appropriate personnel of situations and/or take appropriate actions. Ask unauthorized individuals to leave the building/grounds; advise on parking violations. 4. Open and close the buildings, individual offices and classrooms and other rooms; report and lock doors. 5. Escort patrons to their vehicles upon request; assist with jump starting disabled vehicles, locked keys in vehicle, etc. 6. Make routine patrols of parking areas and advise on lighting, overnight vehicles, issue parking violations and unsafe or unusual conditions. Report and prepare accident/incident reports. Make safety inspections. 7. Maintain a working knowledge of all campus facilities and operations, campus staff and their vehicles, and sources of information dissemination. Assist with the administration of college policies and regulations. 8. Monitor ingress and egress of the campus; question patrons regarding removal of property from premises; report theft. 9. May respond to all requests for assistance and emergency calls depending on the nature of the emergency situations, assist campus and local police and fire authorities. 10. Direct traffic as needed for graduations or other special events. 11. Serve as a trainer and mentor for new Campus Safety Officer; assist in the training of evacuation plan sector leaders. Assess training efforts and advise on areas of improvement during post training analysis. 12. Cross train to work dispatch center as needed. Process emergency requests for service and dispatch emergency police, fire and other public safety equipment. 13. Participate in achieving departmental and college goals and objectives. 14. Assist in management of any public health matter where enhanced PPE State mandates are in effect or ordered by the state, college or designee. 15. Obtain and maintain required certifications as required by the college or designee. 16. Assume other duties as assigned.

MINIMUM QUALIFICATIONS 1. Must be 18 years of age and have a High School diploma or equivalent. 2. Must pass a complete personal and criminal background check. 3. Must have a valid driver's license and be able to operate cars and 15 passenger vans. 4. Must be able to walk stairs and conduct prolonged foot patrol indoors and out in all weather conditions. 5. Must be able to assist with the rescue of injured or ill persons or the arrest of criminal offenders. 6. Must be able to work varying shifts at all Joliet Junior College campuses. 7. Must be willing to be trained in CPR, AED, first aid and other emergency response as needed. 8. May be required to cross-train to operate the Dispatch Center. 9. Must successfully complete in-house, field training program. 10. May be required complete training in the use of O.C. spray, expandable baton and handcuffing and arrest procedures if required by Chief of Police. 11. Ability to establish and maintain cooperative and effective working relationships with other members of the college and community, displaying cultural competence as well as emotional intelligence. 12. Demonstrated commitment to the college's core values of respect and inclusion, sustainability, integrity, collaboration, humor and well-being, innovation and quality.

PREFERRED QUALIFICATIONS 1. English and Spanish verbal and written communication proficiency. 2. Demonstrated multicultural competence.

SELECTION PROCESS 1. Candidates must submit a written application and attend an oral interview if invited. A background check is required by law. 2. No experience is necessary but a strong background in safety/security is desired.

WORK SCHEDULE 1. Variable 2. Twelve (12) month probationary period (per Section 9.4 Probation for New Employees).

PHYSICAL DEMANDS 1. Strenuous walking, standing, lifting, and or climbing. 2. Ability to operate a motor vehicle. 3. Ability to control sudden violent or extreme physical acts of others and exhibit rapid mental and muscular coordination.

WORKING CONDITIONS Duties are performed outdoors in varying climate conditions and may be subjected to adverse and hazardous conditions.