Human Services Technician

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals. What You Get Beyond Your Paycheck When you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don’t match—often adding hundreds of dollars each month to what you take home or save. Here’s what you get as a full-time employee: 100% paid health insurance for you, and 50% paid for eligible family members—saving you hundreds every month in out-of-pocket medical costs Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that’s time off you’re actually paid for) Optional dental, vision, and life insurance —at rates much lower than most private plans Flexible spending accounts for added tax savings on health and dependent care Employee discounts on things like gym memberships, electronics, and entertainment You also might qualify for Public Service Loan Forgiveness, which could help you pay off federal student loans faster. You can see all the details here: ERS recruitment brochure. Functional Title: Human Services Technician Job Title: CPI INV Unit HST I Agency: Dept of Family & Protectve Svc Department: CPS Investigations Region 1 Posting Number: 21718 Closing Date: 10/05/2026 Posting Audience: Internal and External Occupational Category: Protective Services Salary Range: $3,007.34-$3,946.25 Pay Frequency: Monthly Salary Group: TEXAS-A-11 Shift: Day Additional Shift: Telework: Not Eligible for Telework Travel: Up to 75% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt Facility Location: Job Location City: PLAINVIEW Job Location Address: 2903 W 7TH ST Other Locations: MOS Codes: No military equivalent Brief Job Description: This position functions as an assistant to agency staff and supervisors in providing human services families involved in Child Protective Investigations (CPI) cases, including transportation and documentation of services provided. It also includes supervising visitations between parents and children and providing various clerical functions. The position interacts routinely with Texas Department of Family and Protective Services (DFPS) staff, representatives from various organizations, and the general public. To learn more DFPS, please click here. Essential Job Functions (EJFs): Provides transportation for clients to and from appointments as requested by caseworkers and/or Unit Supervisor. Observes and/or supervises parent and child visits. Completes appropriate forms and documentation concerning client contact including data entry into IMPACT and other agency systems. Maintain out-going paper and/or electronic appointment calendar for scheduling requests made by #J-18808-Ljbffr