Entry-Level Leadership Associate - Remote

For over 60 years, our organization has partnered with more than 40,000 unions, associations, and professional groups to provide supplemental benefit programs to working families. Our focus is on helping members understand the coverage available through their affiliated organizations so they can make informed decisions about their protection.

Since traditional workplace benefits may change or end when an individual changes employers, careers, or retires, our team works with members who request additional information about available programs. We explain their options, answer questions, and help them understand what they may qualify for. Our operations are fully virtual, allowing us to support members and grow our team across Canada. Role Responsibilities

This remote position is focused on client communication, education, and ongoing support. You will work with individuals who have expressed interest in learning more about their available benefit options and meet with them virtually. Responsibilities include: Connecting with members by phone and video

Scheduling and conducting virtual appointments

Explaining available benefit and coverage options clearly

Responding to questions and providing professional client support

Assisting with online applications and required documentation

Maintaining organized and accurate client records

Participating in ongoing training, coaching, and team development

Full onboarding, training, and continued support are provided. What You Can Expect

100% remote work environment

Flexible scheduling

Weekly performance-based compensation and bonuses

Residual income opportunities

Leadership and advancement opportunities

Health benefit options

Individualized training and mentorship

Company-sponsored incentive travel opportunities

Qualifications

High school diploma or equivalent

Strong verbal and interpersonal communication skills

Comfortable using basic computer and online communication tools

Reliable, organized, and able to work independently

Previous customer service, retail, or client-facing experience is helpful but not required

Virtual Interview Process

The entire interview process is completed remotely through video conferencing. Qualified applicants will be contacted with additional information regarding the next steps.