Applications Programmer (Salesforce Marketing Cloud)

About UsANGARAI is a professional management consulting solutions and services organization headquartered in Washington DC Metro (College Park, Maryland, USA), with a Project Management Office (PMO), specializing in Enterprise Transformation Services and Enterprise Oversight Services for our clients who are US Govt. agencies.Job DescriptionConfigure, develop, and maintain Salesforce Marketing Cloud solutions across Email Studio, Journey Builder, Automation Studio, Content Builder, and MobileConnect (SMS)Design and implement end-to-end customer engagement journeys, including triggered, scheduled, and event-driven communications across email and SMS channelsLead SMS enablement efforts, including short code provisioning support, keyword setup, opt-in/opt-out workflows, and compliance with messaging regulations (e.g., consent management, TCPA guidelines)Develop, optimize, and manage data architecture within Marketing Cloud, including data extensions, relational data models, and complex SQL queries for segmentation and targetingBuild dynamic, personalized, and data-driven content using AMPscript and Marketing Cloud scripting capabilitiesPerform audience segmentation and campaign targeting using behavioral, demographic, and transactional dataIntegrate Salesforce Marketing Cloud with external systems (e.g., CRM platforms, APIs, data sources) to support data synchronization and campaign executionMonitor, troubleshoot, and resolve issues related to campaign execution, SMS delivery, automations, and data processesEnsure all solutions comply with internal security, privacy, and data governance standardsCollaborate with cross-functional teams including business stakeholders, developers, and analysts to gather requirements and deliver solutionsCreate and maintain technical documentation, including solution design, data flows, and operational proceduresSupport knowledge transfer and provide guidance to internal teams as neededFollow established change management, release management, and project management processesRequirementsMinimum QualificationsMinimum of three (3) years of hands-on experience in Salesforce Marketing Cloud development and administrationStrong technical expertise in: AMPscript for dynamic content and personalizationSQL for data extraction, transformation, and segmentation within Marketing CloudProven experience designing and implementing multi-channel campaigns, including email and SMSHands-on experience with MobileConnect, including SMS campaign setup, keyword management, and consent/opt-in compliance processesSolid understanding of data management concepts, including data modeling, segmentation strategies, and audience lifecycle managementExperience integrating Marketing Cloud with external systems such as Salesforce CRM or other enterprise platforms using APIs or connectorsFamiliarity with regulatory and compliance requirements related to handling sensitive data (e.g., PII, data privacy standards, messaging compliance)Experience working in structured environments with defined processes for security, change control, and approvalsStrong analytical and problem-solving skills with the ability to troubleshoot complex technical issuesKnowledge of digital accessibility standards (e.g., WCAG, Section 508) and their application in email and digital communicationsPreferred QualificationsFive (5) or more years of Salesforce Marketing Cloud experienceSalesforce Marketing Cloud Developer and/or Consultant certificationAdvanced experience with: Journey Builder orchestration and automation strategiesComplex data models and large-scale audience segmentationSMS compliance frameworks and short code provisioning processesExperience supporting healthcare, insurance, or other highly regulated industriesStrong experience integrating Marketing Cloud with Salesforce CRM and other enterprise systemsFamiliarity with REST/SOAP APIs and Marketing Cloud APIsExperience with Agile or hybrid project delivery methodologiesStrong documentation and communication skills, with the ability to translate technical concepts to non-technical stakeholdersJob InformationJob Opening ID ZR_110_JOB Date Opened 04/16/2026 Job Opening Status In-progress Industry Technology Project Start Date 05/04/2026 Candidate Application Submission Deadline 04/30/2026 Job Type Full time Work Experience 5+ years City College Park State/Province Maryland Country United States Zip/Postal Code 20740