Patient Services Rep II

OVERVIEW

Joining Redeemer Health means becoming part of an inclusive, supportive team where your professional growth is valued. Our strength comes from bringing different perspectives and talent to our workforce, spanning PA & NJ. We offer programs that set up new team members for long-term success including education assistance, scholarships, and career training. With medical and dental coverage, access to childcare & fitness facilities on campus, investment in your retirement, and community events, your career at Redeemer is more than a job. You’ll discover a commitment to quality care in a safe environment and a foundation from which you can provide and receive personalized attention. We look forward to being a part of your professional journey. We invite you to apply today.

SUMMARY OF JOB

This position exemplifies delivery of patient experience and assumes responsibility for answering phones, scheduling appointments, greeting patients upon arrival and gathering all personal data and insurance information and entering patient appointments, demographic information and visit/charge data into the office scheduling and billing system. Performs check in and checkout office functions. Assists with other office duties as requested. Position also prepares referrals for HMO patients, collects fees for services rendered and completes the end of the day deposit records. Position supports clinical services provided in office and may perform basic health screening services with documented competencies.

In addition, position assumes advanced office tasks including computerized scheduling templates, pre-certing procedures or hospitalization, and scheduling surgery. Works professionally as a team member, coordinates projects or selected office clerical functions as delegated by Office Manager. Assumes charge of office in absence of Office Manager and assists with other special office functions as requested.

CONNECTING TO MISSION:

All individuals, within the scope of their position are responsible to perform their job in light of the Mission & Values of the Health System. Regardless of position, every job contributes to the challenge of providing health care. There is an ongoing responsibility for ensuring that the values of Respect, Compassion, Justice, Hospitality, Holistic Approach, Stewardship and Collaboration are present in our interactions with one another and in the services we provide.

RECRUITMENT REQUIREMENTS

• High school graduate or equivalent.

• Minimum 2 years experience in a medical office setting required.

• Knowledge of medical terminology, ICD-10 and CPT-4 coding.

• Knowledge of insurance plans.

• Computer skills

• Able to maintain confidentiality.

• Excellent communication skills.

• Knowledge of insurance plans, preferred.

• Knowledge of medical terminology, preferred.

EQUAL OPPORTUNITY

Redeemer Health is an equal opportunity employer. We prohibit discrimination in employment due to race, color, gender, religion, creed, national origin, age, sex, sexual orientation, gender identity or expression, disability veteran status or any other protected classification required by law.