Remote B2B Collections Specialist
$25 - $31.25 per hourLHH
Grand Rapids, MI
- Remote job
B2B Collections Specialist / Credit Analyst
We are seeking a detail-oriented and proactive B2B Collections Specialist / Credit Analyst to join a team in a fully remote capacity. This role is responsible for managing business-to-business collections, evaluating customer creditworthiness, reducing outstanding receivables, and supporting overall cash flow objectives. The ideal candidate will possess strong analytical skills, exceptional communication abilities, and experience working with commercial accounts in a fast-paced environment.
Key Responsibilities
- Manage a portfolio of commercial accounts and oversee all collection activities.
- Contact customers regarding outstanding invoices and resolve payment discrepancies in a professional manner.
- Monitor aging reports and proactively follow up on past-due accounts.
- Analyze account payment trends and identify potential collection risks.
- Review and assess customer credit applications, financial statements, and payment histories.
- Recommend credit limits and account terms based on credit risk analysis.
- Research and resolve billing, pricing, and payment issues in collaboration with internal departments.
- Maintain accurate customer account records and collection documentation.
- Prepare accounts receivable and credit reports for leadership.
- Partner with sales and customer service teams to balance customer relationships with business objectives.
- Support month-end closing activities related to accounts receivable and collections.
- Ensure compliance with company policies and credit procedures.
Qualifications
Education
- Associate's or Bachelor's degree in Accounting, Finance, Business Administration, or related field preferred.
Experience
- 3+ years of B2B collections, accounts receivable, credit analysis, or commercial credit experience.
- Experience evaluating customer creditworthiness and managing credit risk.
- Proven success collecting on commercial accounts while maintaining positive customer relationships.
Technical Skills
- Experience with ERP systems such as SAP, Oracle, Microsoft Dynamics, NetSuite, JD Edwards, or similar.
- Strong understanding of accounts receivable processes and aging management.
Pay Details: $25.00 to $31.25 per hour
LHHVacancy posted 4 days ago
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