Alarm Service/Installation Technician

Job Description

Job Description

Security & Low Voltage Service/Installation Technician

Austin, Texas

Round Rock based integration company is seeking an experienced Security & Low Voltage Service Technician to join our growing team. We specialize in security systems, video surveillance, networking, audio/video, and smart home automation solutions for residential and commercial clients throughout Central Texas.

This position is ideal for a motivated professional who takes pride in delivering high-quality installations, exceptional customer service, and reliable technical support.

Qualifications

Required Experience & Skills

• Minimum of 4 years of experience installing, servicing, and troubleshooting low-voltage systems.
• Strong technical background in intrusion detection and electronic security systems.
• Experience with residential and commercial security systems, video surveillance, networking, and related low-voltage technologies.
• Ability to read and interpret system drawings, wiring diagrams, and project documentation.
• Proficient in the use of testing and diagnostic equipment.
• Experience terminating and troubleshooting Cat5e/Cat6 cabling, coaxial cable, and network-connected devices.
• Working knowledge of installation standards, industry best practices, and job-site safety requirements.
• Strong organizational, communication, and time-management skills.
• Ability to work independently while maintaining a high level of quality and professionalism.
• Proficiency with Microsoft Office, Windows-based applications, and mobile field service software.
• Excellent customer service and problem-solving skills.

Preferred Qualifications

• Experience with DSC, Qolsys, Alarm.com, Control4, Lutron, Ubiquiti, or similar platforms.
• Experience with video surveillance, intercom, networking, and smart home technologies.
• Texas Security License or ability to obtain and maintain required licensing.
• Industry certifications are a plus.

Requirements

• Valid Texas driver's license with a clean driving record.
• Ability to pass a background check and drug screening, if required.
• Must possess standard technician hand tools and testing equipment.
• Ability to lift and carry equipment, work on ladders, and perform installation activities in residential and commercial environments.

Responsibilities

• Install, service, and troubleshoot security, surveillance, networking, and automation systems.
• Complete assigned service calls and installation projects in a timely and professional manner.
• Communicate effectively with customers, project managers, and team members.
• Ensure all work complies with company standards, manufacturer specifications, and applicable codes.
• Document work performed and maintain accurate service records.
• Provide customers with system training and support.
• Maintain a clean, organized, and safety-focused work environment.
• Deliver an outstanding customer experience on every project.

What We Offer

• Competitive pay based on experience and qualifications.
• Company vehicle opportunities for qualified technicians.
• Paid training and professional development.
• Opportunities for advancement within a growing company.
• Health, retirement, and paid time off benefits (if applicable).
• A professional, team-oriented work environment with long-term career growth potential.

If you are a dependable, customer-focused technician who takes pride in quality workmanship, we encourage you to apply.

Please submit your resume along with your desired compensation range.

Security Alarm Systems and Audio Video Integrator

Company Description

Security Alarm Systems and Audio Video Integrator