Event Support Staff

Job Description

Job Description

Description:

The Worcester Art Museum is seeking dependable, hands-on Event Support Staff to help bring weddings, private events, and after-hours programs to life in a dynamic cultural setting. In this role, you help create welcoming, well-prepared spaces that support meaningful experiences for guests engaging with the Museum and its mission.

Event Support Staff play a key role in transforming Museum spaces for each event—moving furniture, preparing event layouts, supporting bar and vendor needs, and restoring spaces at the end of the night. Your work helps ensure that every event runs smoothly and that guests experience the Museum as a safe, accessible, and welcoming environment.

While the work is fast-paced during setup and breakdown, events often include periods of downtime where staff remain present and ready to jump in as needed. Because shifts are event-based and vary throughout the year, this role is best suited for someone seeking flexible, supplemental work rather than a primary schedule.

This role requires comfort working independently with minimal supervision while also taking direction from multiple team members throughout an event. Strong reliability, flexibility, and the ability to shift priorities in the moment are essential to success. All team members contribute to creating an inclusive, respectful environment for colleagues, vendors, and guests.

Position Title : Event Support Staff

Employment Type: Per Diem, Non-Exempt

Department: Events & Hospitality

Division: Financial

Reports to : Manager of Events & Hospitality

Supervisory Responsibilities: None

Salary Range: $15.50 hourly rate

Key Requirements:

• Reliability and accountability: Shows up on time, prepared to contribute to team efforts and support successful, welcoming events
• Ability to take direction: Comfortable receiving and acting on verbal instructions from multiple supervisors throughout a shift
• Independence and adaptability: Able to review event plans, work with minimal supervision, and adjust quickly as needs change
• Team and guest awareness: Collaborates with staff and vendors to help create safe, inclusive, and welcoming environments for all guests

Physical Requirements

This role requires that staff be able to safely lift, move, and arrange furniture and equipment, including items up to 50 pounds with or without reasonable accommodation. Employment offers are contingent upon a pre-hire physical screening.

About WAM

The Worcester Art Museum connects people, communities, and cultures through the experience of art. Our wide-ranging exhibitions tell global stories—from art made thousands of years ago to works being created today. The Museum’s collection of nearly 40,000 objects, assembled since its opening in 1898, provides a foundation to connect visitors of all ages with art, artists, and the ideas they spark. With strong ties to both our local community and the international art world, the Worcester Art Museum is an essential cultural venue for Central Massachusetts and beyond.

Inclusion, Diversity, Equity, and Accessibility at WAM: At WAM we are committed to building a diverse environment, one where staff feel a sense of belonging, and are valued for their contributions and the perspectives they bring. Please visit our Mission, Vision, and Values page to learn more.

The Museum is an equal opportunity employer committed to diversity.