Client Service Representative

Veterinary Client Service Representative Full-Time | Hours Vary 7am - 8:00pm | Alternating Weekends $16 - $18/hr, based on experience Compensation: $16 - $18/hr, based on experience Anticipated Schedule: Full-time, hours may vary between the hours of 7am - 8:00pm; alternating weekends when possible Benefits: Uniform Allowance Paid Time Off Holiday Pay Employee Referral Program Employee Pet Discount 401k & Employer Matching Medical/Dental/Vision Disability Insurance Life Insurance HSA/FSA And more! Job Description Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing pets, and handles payments. Answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments. Handles incoming and outgoing mail and e-mail. Monitors client waiting area to ensure cleanliness. Documents and maintains client information, service data and other pertinent information within business operations software. Escalates complex matters to senior staff. Reliable, self-starter. Has the ability to multi-task and prioritize. Regular attendance and timeliness are essential functions to fulfill the requirements of this position. Work well with all team members and ensure that your actions support the hospital, the doctors, and the practice philosophy. Experience: 1-2 years of client service experience in a veterinary, medical, or clinical setting preferred. Fluent English skills (speaking & reading) are required for the role; fluency in multiple languages a plus. It's a calling and we are on a mission to save lives. Apply now to join our team!