Hotel Night Auditor

The Country Inn & Suites in Roseville, MN is currently seeking friendly individuals who enjoy providing excellent guest service. The Night Auditor’s primary responsibility is to audit all house and guest accounts to ensure that they balance. The Night Auditor also prepares final reports for management and acts as a third shift Front Desk Associate by providing professional and courteous guest service. This position will be scheduled 2-3 shifts per week, overnight from 11pm to 7am, and weekend availability is required. ESSENTIAL FUNCTIONS Assists all guests in a professional and courteous manner. Performs job duties and responsibilities in a cost-effective manner and within budgetary guidelines. Verifies that all charges to guest accounts made during the day are correct, and posts room charges for that day so that all guest accounts are current and in balance by 6:00am the following morning. Completes all credit card transmittals, direct bills, and no-show billings for the day. Prepares all daily, monthly, and yearly reports required by the property. May be required to set up and stock the breakfast area. Acts as the manager on duty in the absence of the General Manager and/or Guest Service Manager. Greets guests and processes hotel registration and other transactions promptly while maintaining confidentiality of all guest information. Stays current on hotel accommodations, services and local attractions in order to effectively assist guests. Performs all guest accounting functions according to established hotel operating procedures to ensure all guest and house accounts are complete and accurate. Adheres to all established credit and inventory control procedures to minimize exposure to loss of revenue. Demonstrates the use of sales techniques to effectively sell the property, maximizing occupancy and average rate. Professionally and competently operates the telephone system according to brand standards while using proper etiquette and appropriate greetings. Receives and processes telephone and walk-in reservations accurately. Monitors the printer and fax machine to ensure prompt attention is given to documents received. Conducts regular inspections of the front desk and public space and takes immediate action to correct any issues. Maintains the cleanliness of the lobby area and performs laundry duties as needed. Removes snow from hotel main entrance and sidewalks as needed. Understands and applies all hotel safety and security procedures as required to maintain a safe and secure environment for employees and guests. Keeps supervisor promptly and fully informed of all problems or unusual matters of significance coming to his/her attention so prompt corrective action can be taken. Performs all other duties as assigned. Job Type Part-Time Shifts Weekends, Nights Hours 11:00pm - 7:00am We offer flexible hours, competitive pay, bonus eligibility, annual performance based increases, hotel discounts, vacation pay, 401k and benefits to regular, full-time associates after eligibility requirements have been met. Other opportunities are available. Apply today! Candidates offered employment must submit to a background check. We are an E-Verify participating employer. Experience Required 1 year(s): Front Desk/Audit Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr