Order Management Specialist
$20 - $23 per hourSunrise Systems
Job Title: Order Management Specialist
Location: Hoffman Estates, IL, 60192
Duration: 12 Months Note:
Job Summary/Basic Function:
% of Time Accountability
Basic Qualifications
Education and Experience
Key Competencies
Compensation:
The hourly rate for this position is between $20.00-$23.00 per hour. Factors which may affect starting pay within this range may include [geography/market, skills, education, experience and other qualifications of the successful candidate]. Benefits:
Sunrise offers ACA compliant medical coverage/dental insurance/vision insurance to all employees. We also offer Sick time benefits as required per State regulations.
Ghouse: View email address on click.appcast.io | View phone number on click.appcast.io | URL:
Location: Hoffman Estates, IL, 60192
Duration: 12 Months Note:
- Schedule/ Remote Flexibility: IF Hoffman located, in office 3 days (tues-Thurs
- Work Hours: 9-5, 30 min to one hour lunch,
- Hours Per Week: 40
Job Summary/Basic Function:
- Order-to-Cash Operations Specialist will serve as a dedicated process owner bridging the gap between order acceptance and invoice readiness on large, complex customer accounts. This will solve a critical need while longer-term system enhancements are developed.
- This role must have a vast understanding of order-to-cash workflows, cross-functional coordination, and customer-facing communication - and is comfortable operating in an environment where business judgment is used, not just process execution, is required. This role works upstream of collections, focusing on invoice accuracy, payment terms alignment, and proactive customer communication to reduce preventable delays and support healthy cash flow.
- Success in this role is measured by improved invoice accuracy and timeliness across the manageable customer base, reduction in preventable payment delays, and clean handoffs to collections - not by overall DSO metrics that are influenced by chronic late-payer behavior outside the scope of this role.
% of Time Accountability
- 40%-Serve as a single, consistent customer touchpoint for large and complex orders, communicating shipment schedules, invoicing cadence, and payment expectations from order acceptance through final delivery. Follows compliance practices and corporate policies, internal controls, and Sarbanes-Oxley Act.
- Manage pre-invoice readiness activities including special payment term requests, partial shipment alignment, and pre-approval steps - ensuring invoices are accurate and dispute-free before they are issued.
- 20%-Coordinate across Sales, Operations, Credit, and Collections to clarify handoffs, resolve upstream process gaps, and ensure all parties are aligned on order and payment timelines.
- 10%-Support manual invoicing processes on multi-line and TSO orders where staggered factory delivery schedules require partial invoice management and careful reconciliation.
- Support any non-SAP automatic invoicing processes for PA business, including EAG equipment orders and Welding Direct Build Cell projects.
- 10%-Identify and flag order or documentation issues early in the cycle that could cause downstream invoice disputes or payment delays.
- 20%-Maintain accurate records of order status, invoice activity, and customer communication to support Collections once invoices are finalized and ownership transfers.
- Contribute to process documentation and improvement efforts, including supporting the refinement of the end-to-end order-to-cash process map to reflect current operating procedures.
Basic Qualifications
Education and Experience
- BS/BA Degree in a business/financial area or equivalent experience preferred.
- 3-5 years of experience in order-to-cash, billing operations, accounts receivable, or a related finance/operations function.
- Demonstrated ability to manage complex, high-value customer accounts requiring cross-functional coordination and proactive communication.
- Experience with manual invoicing processes and an understanding of how factory or supply chain variability impacts billing cycles.
- Strong written and verbal communication skills with the ability to engage customers professionally on sensitive payment and invoicing topics.
- Proficiency in SAP/ERP system and/or S/4HANA preferred.
- Ability to work independently with some supervision, exercise business judgment, and manage competing priorities in a fast-paced environment.
Key Competencies
- Strong communication skills, excellent interpersonal skills and customer service skills required.
- Excellent oral and written communications skills.
- Bi-Lingual (English/Spanish) beneficial.
- Must be team oriented and team contributor.
- Must be proactive and collaborative.
- Take a professional interest in helping the team achieve operational excellence; be communicative and responsive and work together to improve service
Compensation:
The hourly rate for this position is between $20.00-$23.00 per hour. Factors which may affect starting pay within this range may include [geography/market, skills, education, experience and other qualifications of the successful candidate]. Benefits:
Sunrise offers ACA compliant medical coverage/dental insurance/vision insurance to all employees. We also offer Sick time benefits as required per State regulations.
Ghouse: View email address on click.appcast.io | View phone number on click.appcast.io | URL:
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Order Management Specialist in Hoffman Estates, IL vacancy
$22 - $24 per hour
A premium branding solutions company in Hoffman Estates is seeking a Client Project & Order Coordinator to ensure smooth operations. The role involves managing orders, coordinating with vendors, and collaborating across various departments. Ideal candidates should have...SuggestedHourly payWork at office$15 per hour
California Pizza Kitchen, Inc. is seeking team members in Schaumburg, Illinois, to provide excellent service and manage guest orders efficiently. Responsibilities include maintaining knowledge of menu items, processing orders, and ensuring a welcoming experience. The position...SuggestedHourly payFlexible hours- ...Record Center Specialist Record Center Specialists have to kneel, squat, reach, and bend forward frequently throughout their shifts.... ...Description of position and job requirements: Employees process orders and move boxes of files, books, binders, backup tapes and other...SuggestedShift work
Trice Healthcare
Hanover Park, IL13 hours ago - ...Controls person specializing in mechanical, electrical, and plumbing (MEP) estimating. Key responsibilities include managing cost impacts, preparing change orders, and collaborating with project management teams. Candidates should hold a Bachelor's degree in construction...Suggested
$15 - $20 per hour
...Multiple premiums may apply if applicable criteria are met. The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks. Bilingual candidates...SuggestedHourly payMinimum wageLocal areaFlexible hoursO'Reilly Auto Enterprises, LLC
Schaumburg, IL13 hours ago$67.8k - $133.1k
...Practice Management Specialist Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits...Work experience placementRemote workHome officePhenom People
Schaumburg, IL3 days ago$23 per hour
...Order Entry Specialist The Order Entry Specialist is responsible for accurately processing customer orders, maintaining detailed records, and... ...to detail, organizational skills, and the ability to manage multiple priorities in a fast-paced environment. This is a great...Contract workTemporary workWork at officeLocal areaLHH
Glendale Heights, IL6 hours ago$60k
...Job Description Order Specialist - Purchasing / Supply Chain (Direct Hire) A stable manufacturing organization is seeking an Order... ...Chain team. This is a direct-hire, on-site role responsible for managing customer orders from entry through fulfillment while...Work experience placementWork at officeSterling Engineering
Itasca, IL2 days ago$27 - $30 per hour
...administrative, logistical, and communication support to project managers, engineering teams, production, and cross-functional... ...documentation including status reports, meeting notes, change orders, and production updates Support project kickoff, milestone, and...Contract workWork at officeAddison Group
Addison, IL1 day ago$15.19 - $25.83 per hour
Overview The Production Specialist operates high-speed production equipment to provide reprographic... ...proper set up and imposition of print orders to ensure output meets the company’s... ...work assignments, individual workflow management, and the execution of ongoing quality control...Minimum wageWork at officeLocal area- ...Job Description Job Description CNC MILLING SPECIALIST ~ Develop machining strategies for: ~3-Axis, 4-Axis, and 5-Axis CNC... ...automotive, energy, and precision manufacturing. Liaise with Product Management, Service, Sales and customers to develop machining solutions...Permanent employmentFlexible hours
CAD/CAM Recruiters, Inc.
Hoffman Estates, IL3 days ago - ...Lead Generation Specialist Efficient Engineering is when a PLAN becomes EPLAN. EPLAN Software & Services LLC provides software and... ...visibility and career growth potential into future sales and account management opportunities. If you're competitive, driven, coachable, and...Work at office
- Noatum Logistics, located in Schaumburg, Illinois, seeks an experienced Export Specialist III to manage end-to-end export operations. You'll ensure compliance with regulations, coordinate with carriers, and build strong client relationships. With a focus on innovation...
- ...seeking friendly and outgoing cashiers to join their team in Bartlett, Illinois. Responsibilities include greeting customers, taking orders, and ensuring a positive dining experience. Candidates should possess a strong work ethic and be available for flexible scheduling,...Casual workLocal areaFlexible hoursNight shift
$16.44 - $22.65 per hour
Lead Health Information Specialist (Onsite - Hoffman Estates, IL) 7126 Hoffman Estates, IL... ...of all privileged information. Inform manager of workload, site difficulties, and fluctuations... .... Assemble medical records in standard order; ensure accuracy and completeness....Hourly payFull timeWork at office- An auto dealership in Schaumburg is seeking candidates for the Business Development Center role. This position involves managing customer contacts, follow-up, and scheduling appointments for the sales and service teams. Applicants should possess excellent communication...
- Chrysler LLC in Schaumburg, Illinois is looking for enthusiastic candidates to join their Business Development Center. The role focuses on connecting with clients during various stages of the car buying process, emphasizing excellent communication and customer service skills...
- ...Endeavor Health in Arlington Heights, IL seeks a Denial Management Specialist to review and resolve denied patient insurance claims, focusing on medical necessity, pre-certification, authorization, and level of care requirements. In this role you will collaborate with...
Endeavor Health Services
Arlington Heights, IL1 day ago $15 - $20 per hour
...applicable criteria are met. The Delivery Specialist will maintain and operate store vehicles... ...manner. Ability to use delivery fleet management hand-held devices to process deliveries,... ...returns, checking in and putting up stock orders, etc. May occasionally assist customers,...Hourly payMinimum wageLocal areaImmediate startFlexible hoursO'Reilly Auto Parts
Streamwood, IL3 days ago$15 - $20 per hour
...to customers in a safe and efficient manner. Use delivery fleet management hand-held devices to process deliveries, capture customer... ...errands, handling core returns, checking in and putting up stock orders. Occasionally assist customers, serve as a cashier, and help with...Hourly payMinimum wageLocal areaImmediate startO'Reilly Auto Enterprises, LLC
Schaumburg, IL4 days ago$15 - $20 per hour
...Delivery Specialist Compensation Pay Range: $15.00 - $20.00 The actual hourly rate will... .... Ability to use delivery fleet management hand-held devices to process deliveries,... ...returns, checking in and putting up stock orders, etc. May occasionally assist customers...Hourly payMinimum wageLocal areaImmediate startFlexible hoursO'Reilly Auto Parts
Schaumburg, IL3 days ago$15 - $20 per hour
...applicable criteria are met. The Delivery Specialist will maintain and operate store vehicles... ...efficient manner. Use delivery fleet management hand‑held devices to process deliveries,... ...returns, checking in and putting up stock orders, etc. May occasionally assist customers,...Hourly payMinimum wageLocal areaImmediate startFlexible hoursO'Reilly Auto Parts
Streamwood, IL3 days ago- Description Primary Duties Assist with daily repairs, upkeep, and general maintenance of facilities and company properties. Support the team in ensuring maintenance tasks are completed efficiently while helping care for company assets, including building interiors/exteriors...For contractorsWork at office
DEVELON | HD Hyundai Infracore North America LLC
Rolling Meadows, IL6 days ago $25 - $30 per hour
...contract renewals as well as identify upsell opportunities while maintaining and building relationships with existing Loma customers. Manage and develop account relationships to drive new preventive maintenance contract sales; as well as identifying opportunities for...Hourly payContract workLocal areaIllinois Tool Works
Carol Stream, IL4 days ago- ## Denials Management SpecialistApplylocations: NCO 3040 Salt Creek Ln Arlington Heightstime type: Full timeposted on: Posted Todayjob... ...factors.**Position Highlights:*** Position: Denial Management Specialist* Location: Arlington Heights, IL* Full Time/Part Time: Full Time...Hourly payFull timePart timeMonday to FridayShift work
$27.69 - $40.5 per hour
...Program, counseling and peer support, spiritual care and stress management resources Family support: parental leave, adoption assistance... ...the hospital and register outpatients with appropriate physician orders or transfers to another facility. Review all paperwork...Hourly payFull timeLocal areaAfternoon shiftAscension
Hoffman Estates, IL1 day ago- ...unique perspective to a place where your work truly matters; think of Gallagher. Overview The Carrier Contracting Specialist is responsible for managing insurance carrier contracts and supporting onboarding and integration during mergers and acquisitions. This role ensures...Full timeContract workLive outWork at officeLocal areaRemote workFlexible hours
- ...in Hoffman Estates, Illinois, is seeking a full-time Billing Coordinator who is enthusiastic and results-driven. The role involves managing customer service calls, coordinating billing processes, and ensuring adherence to contract guidelines. Candidates should...Full timeContract workWork at office
- Convergint-4 is looking for a full-time Fire Alarm Technician in Hoffman Estates, Illinois. In this role, you'll install, program, and maintain fire alarm systems, ensuring the highest customer satisfaction. We're seeking someone with strong technical skills, the ability...Full timeLocal area
$85k - $95k
...Strategic Sourcing Specialist HYDAC is a family-owned and operated business with a vibrant... ...Sourcing Specialist will place purchase orders for new and existing production... ...and respond to questions from groups of managers, clients, customers, and the general public...Temporary workWork at officeHydac International GmbH
Schaumburg, IL4 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Order Management Specialist. Be the first to apply!
Related searches
- facility management specialist Hoffman Estates, IL
- human factors specialist Hoffman Estates, IL
- leasing specialist Hoffman Estates, IL
- housing specialist Hoffman Estates, IL
- ecommerce specialist Hoffman Estates, IL
- grocery specialist Hoffman Estates, IL
- deployment specialist Hoffman Estates, IL
- hospitality specialist Hoffman Estates, IL
- credit specialist Hoffman Estates, IL
- governance specialist Hoffman Estates, IL