Product Quality & Gear Specialist (Entry-Level, Growth Path)

Overview We exist to put camera gear in the hands of ordinary people to unlock extraordinary potential. The original camera re-commerce company, KEH has always envisioned a better way to support the passion and profession of photography. Serving the camera community since 1979, KEH has become the largest curated market for field-tested, expert-graded photo and video equipment in the industry. At KEH Camera, we’re passionate about making photography and videography accessible and sustainable by buying and selling pre-owned camera gear. We are the go-to resource for everyone looking for photo or video gear, offering high-quality KEH Certified equipment at great prices while extending the life of gear for a global community of creatives. Why Work at KEH Camera? Be Part of the Fastest Growing Company Driving the Societal Explosion of Images and Video: Join a company that’s not just in the business of gear fueling creativity, empowering photographers and videographers, and shaping the future of images and videos. Whether you have a passion for the craft or the gear or neither, if you have inner passion for something you will find a home here! Collaborate with Visionaries: Work alongside a team of passionate, dedicated individuals who live and breathe KEH and all that it stands for. At KEH, innovation and growth aren’t just goals, they’re part of our DNA. Your ideas and contributions will be valued from day one. Make a Real Impact: At KEH, you’re more than just an employee; you’re a key player in an exciting, ever-evolving industry, and a part of a special and rapidly growing company. Your work here directly influences an industry, as well as the lives and joys of countless people, and helps shape the future of the photo and video gear marketplace. A Culture of Creativity and Learning: We support your personal and professional growth with continuous learning, training, and career advancement opportunities. Whether you’re a photography enthusiast, a tech expert, or a truly curious person, we’ll help you grow your skills and expertise. The Tier-3 Inspection Technician (Product Quality & Gear Specialist (Entry-Level, Growth Path)) role offers an exciting entry point into KEH, providing broad exposure to e-commerce operations, photography-related processes, rental logistics, supply chain activity, and value-added services across major marketplaces (eBay, Amazon, and others). This role is designed as a launchpad within the company, offering an opportunity to learn diverse aspects of the business and transition into new departments within one to two years. We seek individuals with a business ownership mentality, problem solvers who take initiative and thrive in a dynamic, fast-paced environment. What You Will Do Inspection & Grading: Assess and test acquired Tier-3 gear, ensuring accurate grading and pricing. Product Listings & Inventory: Collaborate with the Ancillary Sales team to create accurate and compelling product listings for online marketplaces, ensuring proper documentation and presentation. Firmware & Repairs: Perform firmware updates, minor repairs, and serial number creation to enhance product functionality. Research & Identification: Identify and research vintage cameras, tripods, and lighting kits to determine missing parts and ensure accurate inventory classification. Sorting & Organization: Efficiently process and categorize incoming Tier-3 gear. Quality Assurance: Exercise judgment in evaluating product quality and usability. Systems & Process Training: Participate in training on firmware updates, inspection techniques, and basic repairs to build expertise across key operational areas. Skills And Experience Needed To Be Successful Ability to follow Standard Operating Procedures (SOPs) and apply feedback effectively. Strong attention to detail and ability to stay focused in a fast-paced environment. Ability to work with a sense of urgency and meet deadlines. Strong interpersonal skills, including politeness, confidence, tact, patience, and diplomacy. Passion for continuous improvement and efficiency. Team-oriented with the ability to collaborate and communicate effectively. Language Skills Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Mathematical Skills Ability to perform basic arithmetic (addition, subtraction, multiplication, division) Accurately count and reconcile item quantities against shipment documentation Identify and resolve numerical discrepancies in inventory records Comfortable using basic math functions in spreadsheets (e.g., totals, comparisons) Ability to apply simple logic to verify unit counts, order accuracy, and fulfillment rates Work Hard, Play Hard Enjoy a hard-working and fast-paced environment where your work is celebrated and where you can commit your energy and efforts alongside like-minded individuals who are focused on building and growing a great company and winning. Physical Demands Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to talk or hear. The employee is occasionally required to stand; walk; sit; use hands to finger; handle, or feel objects, tools, or controls, and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The noise level in the work environment is usually moderate. Must be able to lift and carry at least 30 lbs. Benefits Comprehensive medical, dental, and vision plans HAS and FSA Accounts Short and Long term disability Company-provided life insurance 401(k) and company match Paid vacation, sick days and holiday Options for Pet Insurance and Legal Services Discounts of camera gear Equal Opportunity Employer KEH Camera is an Equal Opportunity Employer that does not discriminate on the basis of any status protected under federal, state, or local law. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law based on race, color, religion, sex, age, sexual orientation, gender identity and/or expression, national origin, veteran status or disability in relation to our recruiting, hiring, and promoting practices. The statements contained in this position description are not necessarily all-inclusive; additional duties and responsibilities may be assigned, and requirements may vary from time to time. Professional business references and a background screening will be required for all final applicants selected for a position. If you need assistance or an accommodation due to a disability, you may contact View email address on click.appcast.io. KEH Camera is not currently accepting resumes from agencies for this position. If you are a recruiter, search firm, or employment agency, you will not be compensated in any way for your referral of a candidate, even if KEH Camera hires the candidate. #J-18808-Ljbffr KEH Camera