Medical Director-Health Care Delivery, Pop Health

Medical Director, Population Health

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Company: Oak Street Health

Location: Hybrid (3 days remote / 2 days onsite at an Oak Street Health clinic)

Role Description

Oak Street Health's impact on the communities we serve is large and growing. This Medical Director role will put you at the leading edge of the value-based care movement by being a part of our Central Care Model Development team.

The Medical Director for Population Health will be responsible for co-leading, with Directors and Vice Presidents from the Population Health and Central Services Departments, a range of clinical and strategic initiatives. The Population Health program is led by Oak Street's Chief Population Health and Chief Clinical Officers and focuses on the design and implementation of the Oak Street Care Model. The Oak Street Product team which designs, builds and implements software tools to support care team workflows and meet their information needs is a part of the Population Health team and therefore technology work will be part of the scope of the team and position. Although the vast majority of Oak Street's care delivery is organized through its Divisions and Regions, there are also centralized clinical efforts which most often reside within the Population Health or Centralized Services Teams. The Medical Director - Population Health will provide clinical leadership to a portfolio of programs and planning initiatives within this domain. Examples of potential projects include (but are not limited to):

• Centralized Telehealth Services
• Clinical Teams within our call center, referrals and medical records departments
• Liaison with external contracted disease management companies
• Specialty Services embedded in the primary care centers
• Pharmacy and Medication Management activities

Core Responsibilities

In addition to clinical duties caring for Oak Street patients as a primary care provider 2 days per week in one of our Centers, the Medical Director is responsible for the following leadership and administrative duties:

• Population Health program clinical leadership: This physician or Advanced Practice Provider will be the clinical leader for a set of programs within the Population Health and Centralized Services Teams. Most often, the Medical Director will be partnered with a dyad partner focused on operations for each program. As the clinical leader for the programs, it will be the Medical Directors responsibility to assure the clinical services are high quality, patient centered and address Oak Street's broader goals. Depending on the program design, the Medical Director may be expected to provide direct clinical supervision to RN's, NP's, physicians, and/or other clinical or support staff involved in delivering care through these programs.
• Liaison to other clinical and operational leaders: Patients receiving care through these clinical programs will, in most cases, also be receiving primary care through Oak Street's network of primary care centers. Therefore, it is critical that all programs continuously communicate with the patient's primary care team members to assure patient, rather than service line, centered care. The Medical Director will be expected to consistently seek input from Medical Directors and other clinical leaders supporting and working within our primary care centers. The Medical Director will also be responsible for informing all stakeholders regarding program activities and efforts to assure excellent communication and collaboration.
• Organization wide planning and strategy: The Medical Director for Population Health will participate in organization wide planning and strategy including helping vet new opportunities, plan staffing, and hiring staff. The Medical Director will also collaborate closely with Population Health, Central Services, and Divisional / Regional leaders in these efforts. Additionally, the Medical Director may be asked to participate or lead workgroups or committees.
• Drive Culture: At Oak Street, we foster a culture of innovation and open dialogue, and we work with urgency. This requires high energy, active listening skills, and a comfort with and commitment to regular change. Our Medical Director is expected to support this culture and set an example for others to follow.
• Other Duties as assigned.

What Are We Looking For?

An ideal candidate will satisfy the following:

• US work authorization
• Previous experience in a leadership position.
• M.D. / D.O. / APN / PA clinical training including an active license to practice.
• Physicians should be Board certified in Internal Medicine, Family Medicine, Preventative Medicine or Geriatrics.
• Fellowship training, professional degrees (e.g., M.B.A., J.D., M.P.H.), and/or 2-5 years of management consulting experience.
• Training and experience providing primary care is preferred.
• Prior clinical leadership or supervision experience is preferred.
• Experience with managed care and/or value-based practice and familiarity with payer-provider collaboration.
• Experience using a metrics-driven approach to analyze cost, quality, and satisfaction data to drive clinical strategy and program redesign.
• Experience developing and implementing new processes.
• Understand the basics of managed care
• Ability to collaborate effectively with a staff, providers, and a diverse group of leaders.
• Someone who embodies being 'OAKY'

What Does Being 'Oaky' Look Like?

• Radiating positive energy
• Assuming good intentions
• Creating an unmatched patient experience
• Driving clinical excellence
• Taking ownership and delivering results
• Being relentlessly determined

Why Oak Street Health?

Oak Street Health is on a mission to 'Rebuild healthcare as it should be', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient's communities, and focused on the quality of care over volume of services. We're an organization on the move! With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody 'Oaky' values and passion for our mission.

Oak Street Health Benefits:

• Mission-focused career impacting change and measurably improving health outcomes for medicare patients
• Paid vacation, sick time, and investment/retirement 401K match options
• Health insurance, vision, and dental benefits
• Opportunities for leadership development and continuing education stipends
• New centers and flexible work environments
• Opportunities for high levels of responsibility and rapid advancement

Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply.