Manager/Senior Manager of Operations - Missionforce Partner Program

About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action, tech meets trust, and innovation isn’t a buzzword – it’s a way of life. We seek Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce’s core values at the heart of it all. About the Role At Salesforce, we believe technology should serve the greater good – powering mission outcomes, stewarding taxpayer resources, and enabling innovation at speed and scale. Missionforce is Salesforce’s dedicated business unit revolutionizing U.S. national security operations across defense, intelligence, and aerospace agencies with AI‑powered workflows. We are seeking a highly accomplished Manager or Senior Manager of Operations to support our Missionforce Partner Program. This position focuses on expanding the capacity and capabilities of our partner ecosystem supporting mission‑critical work across the U.S. Department of War, Intelligence Community (IC), and Aerospace & Allied Nations. Key Responsibilities Coordinate all business activities related to expanding our partners’ cleared delivery capacity. Coordinate with internal stakeholders, including sales, delivery management, legal, product enablement, and distribution to drive alignment and growth. Establish effective relationships with strategic partners to provide them predictability, product enablement, and feedback. Strategic Planning & Executive Support: Manage rhythm of business, executive communications, and key global initiatives. Develop and present status reports, risk assessments, and technical recommendations to senior stakeholders and executive steering committees. Basic Requirements 5+ years of experience in the Salesforce partner ecosystem. Strong collaboration, communication, and presentation skills, both written and verbal, with the ability to articulate complex concepts to both technical and non‑technical stakeholders. Proven track record of stakeholder engagement and executive‑level communication, with the ability to clearly articulate ideas and influence leaders without formal authority. Strong critical thinking and analytical skills; ability to drive process improvements. Agility and comfort with ambiguity in a fast‑paced environment. Foundation in the Salesforce platform, ideally backed by Salesforce certifications, to demonstrate technical investment and capability to understand the ecosystem. Must be a U.S. citizen (U.S. born or naturalized) living on U.S. soil who does not hold dual citizenship and can meet customer and government screening standards applicable to this role. Preferred Qualifications Prior consulting experience, as external client environments demand exceptional soft skills and relationship‑building capabilities. Experience supporting U.S. Department of Defense (DoD), Intelligence Community (IC), or Federal Civilian agencies. Understanding of the SaaS business model and complex B2B sales processes. Compensation & Benefits In the United States, compensation for this position will be determined by factors such as location, job level, job‑related knowledge, skills, and experience. The typical base salary range is $117,400 – $216,900 annually. The range represents base salary only and does not include company bonus, incentive for sales roles, equity, or benefits, as applicable. Salesforce offers a variety of benefits to help you live well, including time‑off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock‑purchasing program. Equal Employment Opportunity Salesforce is an equal‑opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. Any employee or potential employee will be assessed on the basis of merit, competence, and qualifications—without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, recruiting, hiring, and all aspects of employment and is upheld throughout the entire Salesforce employment journey. Accommodations If you need a reasonable accommodation during the application or recruiting process, please submit a request via the Accommodations Request Form. #J-18808-Ljbffr salesforce.com, inc.