Medical Office Specialist

Front Office Specialist- Austin Highway Location: 1248 Austin Hwy Suite 220, San Antonio, TX 78209 Status: Seasonal-Full Time Pay: $14-$16 depending on experience Why This Role Matters The front desk drives the entire visit. At Little Spurs Pediatric Urgent Care, Front Office Specialists keep families informed, supported, and moving through the clinic with confidence, even when the lobby is full and emotions are high. This role is not just about checking boxes. It's about accuracy, communication, and showing up steady when parents are stressed and kids don't feel well. What You'll Do Be the calm, welcoming presence families meet first Manage check-in, insurance verification, and payments without losing accuracy Explain wait times and next steps clearly and respectfully Juggle phones, walk-ins, and systems during busy shifts Document thoroughly in the EMR and protect patient privacy Work closely with clinical teams to keep patient flow moving What We Need High school diploma or equivalent Enjoys working with children and families Current American Heart Association BLS certification Comfortable working evenings, weekends, and busy clinics Authorized to work in the U.S. and able to pass a background check Nice to Have Bilingual (English/Spanish) Pediatric or urgent care front desk experience When We Operate (Schedule) Clinic Hours are as follows: Mon Fri: 8:00 am 8:00 pm Sat-Sun: 9:00 am 5:00 pm Opportunity to travel to other clinics as needed Rotating weekends What to Know Before You Apply This is a fast-paced role. Some days are calm. Others move quickly. We train our team, support them during volume spikes, and expect reliability and accountability in return. About Little Spurs We serve kids on some of their hardest days. Our clinics run on teamwork, preparation, and doing the right thing for families, even when it's busy. Since 2006, Little Spurs Pediatric Urgent Care has focused on one mission: delivering fast, compassionate care to children and peace of mind to families. We believe great care comes from strong teams, clear expectations, and a