Restoration Project Manager

Project Manager

Join Our Team! Are you an experienced Project Manager who enjoys working in the field, building strong customer relationships, and leading restoration projects from start to finish? If you are organized, customer-focused, and thrive in a fast-paced environment, we'd love to meet you!

As a Project Manager, you will oversee the field execution of residential and commercial restoration projects. You'll serve as the primary point of contact for customers while coordinating crews, subcontractors, and project activities to ensure every job is completed safely, efficiently, and with exceptional quality.

Key Responsibilities

• Field Inspections
• Perform on-site property inspections.
• Assess property damage and identify emergency service needs.
• Document existing conditions.
• Develop accurate scopes of work.
• Customer Management
• Guide customers through the restoration process.
• Set clear expectations from project start through completion.
• Maintain regular communication with customers.
• Obtain all required authorizations and project documentation.
• Deliver outstanding customer service throughout the project.
• Scope Development
• Prepare complete field documentation packages.
• Capture detailed project photographs.
• Complete measurements and sketches.
• Upload project documentation and moisture readings accurately and timely.
• Production Oversight
• Manage subcontractors and field crews.
• Monitor project progress and timelines.
• Ensure work meets company quality standards.
• Identify and document change orders when needed.
• Drive projects to successful completion.

What You'll Be Responsible For

• Site inspections
• Accurate project scope development
• Production execution
• Customer satisfaction
• Project quality
• Change order identification
• Successful project completion

Qualifications

• Previous experience in restoration, construction, insurance restoration, or project management.
• Strong customer service and communication skills.
• Excellent organizational and time management abilities.
• Ability to manage multiple projects simultaneously.
• Strong attention to detail.
• Ability to read and document property damages accurately.
• Experience coordinating subcontractors and field personnel.
• Valid driver's license with an acceptable driving record.

Preferred Qualifications

• Experience with water, fire, mold, or storm restoration.
• Familiarity with restoration documentation software such as RMS, or similar platforms.
• Knowledge of moisture mapping and restoration best practices.

Performance Expectations Successful candidates consistently demonstrate:

• Customer Satisfaction Rating of 4.7/5 or higher
• 95% Scope Accuracy
• 98% Documentation Completeness
• 95% Change Order Capture Rate
• 95% On-Time Project Completion
• Consistent achievement of division gross margin goals

Why Join Paul Davis Restoration? At Paul Davis Restoration, we're committed to restoring properties and helping people recover after disasters. We value teamwork, integrity, accountability, and exceptional customer service. You'll join a supportive environment where your expertise makes a real difference every day. If you're ready to lead projects, build lasting customer relationships, and be part of a company dedicated to excellence, we'd love to hear from you.

Compensation: $60,000.00 - $75,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.

We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.

Our Vision

To Provide Extraordinary Care While Serving People In Their Time Of Need.

Our Values

Deliver What You Promise

Respect The Individual

Have Pride In What You Do

Practice Continuous Improvement

Our Mission

To provide opportunities for great people to deliver Best in Class results