Head of Design

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UDig is seeking a visionary Head of Design to lead our design practice to new heights. As the Head of Design, you will play a pivotal role in shaping the future of design at UDig, helping us to scale and elevate our solutions and team. You will lead the design practice in delivering exceptional user-centric solutions for clients, build a thriving design team, and forge strategic partnerships across the organization.

UDig is a technology consulting firm dedicated to delivering high-impact solutions that have driven client success for over 20 years. Our team collaborates directly with clients, taking a consultative approach to turning complex challenges into successful projects that deliver business value. By harnessing expertise, innovation, and connections, we achieve extraordinary outcomes across multiple verticals.

Join us in shaping the future of design at UDig!

Your Key Responsibilities:

• Lead the full lifecycle of design projects as a player-coach, ensuring high-quality deliverables on time and within budget.
• Develop and oversee a 3 year digital design strategy aligned with company goals and client needs.
• Grow and coach a team of designers on high quality work, design delivery approach, standards and best practices in a collaborative environment.
• Estimate new work, emphasizing the importance of process rigor and systems thinking in each new engagement.
• Champion user research and the user journey to bring strategic insights to clients and internal teams.
• Partner with senior leadership to create strategies for impact on client engagements.
• Drive innovation by creating new design-focused specialty offerings at UDig.
• Contribute to innovative internal UDig projects.

What You'll Need:

Core Competencies:

• Expertise leading design practices and influencing strategic decisions.
• Proven problem-solving skills, guiding the development of solutions for complex challenges.
• Ability to drive impactful projects and initiatives, achieving exceptional client satisfaction.
• Strong executive influence and consultative skills to manage client projects and drive business growth.

Skills & Qualifications:

• 7-10+ years of design experience with digital products, blending UI and UX.
• 3-5+ years of experience leading and developing teams in a professional services organization with the ability to drive results around utilization, margin, and employee engagement.
• Previous consulting experience with a consulting firm or professional services firm, including contributions to thought leadership and pre-sales support, is required.
• Excellent communication, executive presence, and interpersonal skills to
  • Build strong partnerships with client stakeholders and senior leadership.
  • Present technical ideas and high-level concepts to internal and external team members with varying degrees of technical knowledge.
• Proficiency in UX design process, evidence-based design thinking, championing the user, and hands-on experience producing high-fidelity graphic and UI designs in Figma.
• Bachelor's degree in graphic design, interaction design, computer science, or related field.

Are You Ready to Make an Impact?

At UDig, your contributions won't go unnoticed; they'll leave a lasting impression. UDig is proud to be recognized as a "Best Places to Work" in Virginia and Tennessee. People join our team because they are excited to leverage their expertise and transform big ideas into simple, impactful solutions. We're committed to fostering a transparent environment where you'll collaborate and develop real relationships with clients and teammates to grow in your career. Some of the benefits we provide include:

• Competitive salary with performance-based bonuses, annual merit reviews, and career advancement path through UDig Elevate
• Flexibility through our 'Work From Anywhere' remote working policy
• Learning and development opportunities including an individual $1500 annual training budget
• Regular team building and social activities (virtual and/or in-person)
• Transparent culture with strong communication and access to leadership
• Great benefits including:
  • Generous Paid Time Off, company holidays, and parental leave
  • Multiple Single and Family Health Insurance plans to choose from
  • Dental & Vision coverage
  • Short-Term and Long-Term disability
  • Optional accident and critical illness coverage
  • Matching 401(k)
  • ...and more!