Senior Escrow Assistant - Floater DFW Metro, TX

Senior Escrow Assistant / Floater – DFW Metro, Texas First American is looking for a seasoned professional to support multiple branches and teams across the Dallas–Fort Worth Metroplex. In this role, you will operate in a dynamic, fast‑paced environment, providing high‑level administrative and operational support to Escrow Officers while stepping in where needed to ensure continuity of service and seamless transactions. What You’ll Do: Provide advanced support in the escrow process, including opening orders, reviewing files, preparing closing documents, and assisting with disbursements and post‑closing follow‑up. Float between branches and teams across the DFW Metro to provide coverage, maintain productivity, and support business needs. Interpret purchase agreements, lender instructions, and other transactional documents to ensure accurate and compliant closings. Communicate proactively with customers, agents, lenders, and internal stakeholders throughout the escrow lifecycle. Assist with troubleshooting complex or time‑sensitive files and resolving issues efficiently. Leverage multiple technologies and platforms to facilitate smooth escrow transactions and enhance the customer experience. Support Escrow Officers with high‑volume pipelines and help ensure deadlines are consistently met. What You’ll Bring: Strong escrow knowledge with 3–5+ years of escrow or title experience preferred. Proven ability to adapt quickly in new environments and support multiple teams as a floater. Excellent verbal and written communication skills with a customer‑first mindset. High level of organization, attention to detail, and ability to manage competing priorities. Problem‑solving mindset with sound judgment and a proactive approach. Proficiency in MS Office and ability to quickly learn new systems and technologies. Professionalism, reliability, and a collaborative team‑oriented attitude. High school diploma or equivalent required. Pay Range: $21.24 - $28.31 Hourly This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job‑related knowledge, skills, experience, business requirements, and geographic location. What We Offer We are proud to offer a comprehensive benefits package that includes medical, dental, vision, 401(k), PTO/paid sick leave, and an employee stock purchase plan. #J-18808-Ljbffr Dormont Manufacturing Co